Events Manager (Club & Space Management)

MEYZER BUSINESS ADVISORY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prestigious club space operator in Singapore is seeking a candidate to manage the front desk, coordinate events, and engage with members. The ideal candidate will have at least 2 years of experience, strong communication skills, and a passion for building community. This role offers an exciting opportunity to contribute to a high-end environment and ensure member satisfaction.

Qualifications

• Minimum 2 years of working experience in the related field.
• Must have strong verbal and written communication skills.
• Demonstrate integrity, dependability, and a strong work ethic.

Responsibilities

• Manage front desk and be an on-site point of contact.
• Develop and execute sales strategies for events.
• Engage members and recommend facilities and services.

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Event management

Education

Higher Nitec / Diploma in Business or Events Management

Job description

Job Summary

The candidate will report directly to the Business Development Director and will be responsible for being the primary point of contact for the space and act as the “ambassador” of the space.

The ideal candidate should demonstrate a keen interest in managing a high-end Club space, and build a collaborative and prestige environment amongst members through events and space catering. They will also conduct site visits, welcome guests, and ensure event-day excellence.

Duties & Responsibilities

Front Desk Management:

• Cover the front desk during the CLUB SPACE set business hours and be an on-site point of contact.
• Greet members and guests with a warm and welcoming demeanor.
• Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
• Serve the members for any Food and Beverages requests.
• Answer any questions from members and guests related to the CLUB SPACE and surrounding area.

Events Management:

• Develop and execute sales strategies that drive event bookings and revenue growth across the various services catered.
• Collaborate with restaurant or catering service providers to tailor event concepts, menus, and experiences for clients.
• Act as the main point of contact for the CLUB SPACE, including conducting site visits, membership enquiries and registrations, welcoming guests, and the operations and maintenance.
• Ensure smooth operation of event and provide support for ad-hoc requests and emergency response.
• Responsible for managing events and ensuring deadlines and processes are adhered to.
• Direct coordination of activities from pre-event site survey, actual day coordination, and post-event takeover.

Membership Engagement:

• Consistently celebrate members’ successes and milestones through gifts and notes.
• Identify and execute opportunities to connect members with each other.
• Know and recommend facilities and services provided by the CLUB SPACE.
• Know and explain the CLUB SPACE policies and procedures and communicate, inform, and update members on any issues.

Building Operations and Management:

• Receive, process, sort, and organize all mail.
• Ensure courier parcels have all the correct details for scheduled pick-ups.
• Manage stock and request new inventory as needed.
• Collect keys and key cards upon move-out.

Requirements

• Minimum 2 years of working experience in the related field;
• Higher Nitec / Diploma or higher qualification in Business, Events Management, or a related discipline;
• Customer service and/or sales experience a plus.
• Must have strong verbal and written communication skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities.
• Proficient in basic computer skills.