Enterprise Account Executive

Twilio; Singapore; Remote; SGD 90,000 - 120,000; Full time

Job summary

A global tech company is seeking a New Business Enterprise Account Executive in Singapore. The role involves acquiring G2K Enterprise accounts, delivering technical solutions, and collaborating across teams. Ideal candidates have over 5 years of direct sales experience in Enterprise environments, with a strong focus on building relationships and innovative sales strategies. Competitive compensation and benefits are offered alongside opportunities for growth.

Benefits

Competitive pay

Generous time-off

Parental and wellness leave

Healthcare benefits

Qualifications

• 5+ years experience in full-cycle Enterprise direct sales within the Enterprise space.
• Experience in selling technical Customer Engagement solutions.
• Ability to provide thorough forecasting metrics.

Responsibilities

• Responsible for new customer acquisition and net new bookings.
• Work with verticals to match business needs to solutions.
• Drive synergy cross-functionally to develop strategies.

Skills

Relationship management

Sales strategy execution

Analytical thinking

Technical solution selling

Interpersonal communication

Education

Bachelor's degree or equivalent experience

Job description

Overview

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our remote-first approach and culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. Your career at Twilio is in your hands.

See yourself at Twilio. Join the team as our next New Business Enterprise Account Executive for our Communications Business.

About the job

Twilio is growing rapidly and seeking a New Business Enterprise Account Executive to play a key role in further growing the business in the Enterprise space. As our new New Business Account Executive, you will be responsible for prospecting, solution selling, and acquiring G2K Enterprise accounts in BFSI, Airlines, Retail and Conglomerates in China that focuses on international businesses. The Enterprise Sales team is a strategic component of our go-to-market strategy. Our customers are often application owners, product managers, line of business executives, CXOs, Heads of innovation, omni-channel and digital strategy partners at some of Asia\'s largest companies.

Responsibilities

• Be responsible for new customer acquisition, while being assigned a quota for net new bookings.
• Work with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio’s Authentication & Security, Marketing & Promotions, Sales & Customer Service solutions.
• Work with teams in Finance, Legal, Deal Desk, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
• Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
• Balance competing priorities and manage multiple projects and deals at the same time.
• Drive synergy cross functionally with marketing, partners, product, and finance to develop long range territory strategies and sales plans.
• Act as the voice of the customer to Twilio’s product and carrier relations teams.
• Establish yourself as a subject matter expert in the Customer Engagement industry - staying up to date on key industry initiatives and new capabilities - sharing your knowledge with your customers and the wider Twilio go-to-market organization.
• Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn\'t followed a traditional path, don\'t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• At least 5+ years experience in full-cycle Enterprise direct sales within the Enterprise space (G2K), managing or leading quantitative, highly analytical products or solutions for their customers.
• At least 5+ years of experience in full cycle sales directly selling technical Customer Engagement solutions
• Experience outbound prospecting in acquiring new Enterprise accounts in BFSI, Airlines, Retail, and executing strong quarterly planning strategy for territory penetration.
• Proven track record developing strategic relationships within the Enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline/business development, and developing strategic long-term account plans.
• Technical solutions selling experience working with real customers, listening to them, and solving problems
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• The ability to provide thorough weekly forecasting metrics and communicate them in a succinct manner
• Strong interpersonal and communication skills, with the ability to easily make complex contractual, technical, and financial details sound simple
• Ability to influence and build effective working relationships with all levels of the organization
• Entrepreneurial mindset with appetite to define process and build programs

Desired

• Deep experience in solutioning Enterprise Contact Center use cases with business outcome
• Experience selling to Global 2000 China-to-Global Enterprises
• An understanding of the cloud computing/communications business model and excitement for selling to a technical audience while applying a solutions focused approach to selling.
• A Bachelor’s degree or equivalent experience

Location

This role will be remote, based in Singapore

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, more than 30% travel is anticipated to connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio Thinks Big

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. We seek colleagues who embody our values — Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting volunteering and donation efforts.

So, if you\'re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn\'t what you\'re looking for, please consider other open positions.

Equal Opportunity

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.