Enforcement Clerk [Incident investigation/Customer Service | Class 2B] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer to manage vehicle damage reports and assist customers through various communication channels. The role requires familiarity with office productivity software and web technologies, with prior experience in enforcement being a strong plus. Candidates with a Class 3 or Class 2B license will be at an advantage. This position offers a salary range of $2500 - $2800.

Qualifications

• Strong familiarity with office productivity software and web technologies.
• Experience in enforcement or collection is a strong bonus.
• Possessing class 3 or class 2B license is advantageous.

Responsibilities

• Work with customers on vehicle damage reports through calls and emails.
• Investigate damages, assess repair costs, and follow up with customers.
• Manage accident reports and assist with vehicle recovery.

Skills

Office productivity software

Web technologies

Communication skills

Tools

Microsoft Office

Job description

Customer Service Officer – Enforcement

Working days: 5 days

Working time: Mon to Fri 9am-6pm/10am-7pm, Sat 9am-1pm /10am-2pm (can choose)

Salary range: $2500 - $2800

Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279