End-User IT Support Engineer

RecruitFirst Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading recruitment company in Singapore is looking for a Desktop Support professional. In this role, you will provide end-user support and manage client-related technical issues while ensuring timely troubleshooting and resolution. Candidates should possess at least a diploma and a minimum of 1 year of experience in desktop support. The role includes vendor coordination, service level monitoring, and asset management to ensure seamless service delivery.

Qualifications

• Minimally Diploma Holder.
• Minimally 1 year of relevant experience as Desktop Support.

Responsibilities

• Provide end-user support and manage client-related technical issues.
• Perform root cause analysis and deliver solutions.
• Fulfill service requests related to installations and configurations.
• Monitor service levels and maintain system documentation.
• Coordinate with vendors for hardware replacements.

Skills

Diploma Holder

Desktop Support Experience

Troubleshooting

Client Management

Asset Management

Education

Diploma in relevant field

Job description

A leading recruitment company in Singapore is looking for a Desktop Support professional. In this role, you will provide end-user support and manage client-related technical issues while ensuring timely troubleshooting and resolution. Candidates should possess at least a diploma and a minimum of 1 year of experience in desktop support. The role includes vendor coordination, service level monitoring, and asset management to ensure seamless service delivery.