E-Commerce Sales Support Executive

GAN TECK KAR INVESTMENTS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading food distribution company in Singapore seeks an E-Commerce Sales Support to drive e-commerce business across various platforms. The ideal candidate should have 1-2 years of experience in FMCG sales, and be proficient with e-commerce operations. Key responsibilities include managing sales on platforms like Shopee and Amazon, executing promotional campaigns, and providing excellent customer service. This position offers benefits such as free meals and an in-house gym.

Benefits

Free meals provided

In-house gym

Staff discounts

Walking distance from Tuas Link MRT

Qualifications

• 1-2 years of sales experience in FMCG.
• Experience in managing e-commerce platforms is a plus.
• Self-starter, technologically savvy, and organized.

Responsibilities

• Manage e-commerce sales on Shopee, Lazada, Amazon, and Shopify.
• Handle daily e-commerce operations including product uploads.
• Provide customer service to support sales growth.

Skills

Sales experience in FMCG

Experience in handling e-commerce platforms

Analytical skills

Organizational skills

Team collaboration

Education

Diploma in any field

Tools

Microsoft Office Suite (Excel, PowerPoint, Word)

Job description

About Our Company

Established in 1991, Gan Teck Kar is a privately-owned company started by food-loving folks who are passionate about bringing the finest products from all around the world. Our core business is the importation and distribution of premium food products to Singapore and Malaysia with business partners all around the Southeast Asian Region.

Job Highlights / Benefits

• Free meals provided
• In-house gym
• Staff discounts
• Walking distance from Tuas Link MRT

Title

E-Commerce Sales Support

Reports to

Sales Manager

Introduction

We are looking for a dynamic individual to support and drive our company’s e-commerce business for multi-brands across different marketplace platforms and online buyers.

Responsibilities

• Responsible for the overall e-commerce sales on Shopee, Lazada, Amazon and Shopify.
• Responsible for daily e-commerce operations, including uploading and monitoring product information on the platforms.
• Ensure timely execution of order process management.
• Update stock count, monitor shipment & delivery of orders, assure on-time deliveries and update systems accordingly.
• Provide customer service to support the sales growth.
• Attend queries, resolve any concerns on their orders with minimum TAT, maintain accurate and timely records of correspondences or discussions with customers.
• Prepare monthly summary sales reports.
• Plan and execute e-commerce promotion campaigns.
• Work with in-house designers to prepare promotion banners, category banners and campaign artwork.

Requirements

• Energetic, collaborative and results-oriented person with 1-2 years of sales experience in FMCG. Experience in handling e-commerce platforms is a bonus.
• Possess at least a Diploma in any field.
• Self-starter who is technologically savvy, organised and able to operate well in a team under pressure.
• Possess good analytical skills to evaluate sales reports to build competitive sales strategy and promotions for each platform.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).