E-commerce & Livestream Operations Executive

AI&MI PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An innovative e-commerce company in Singapore is seeking an E-commerce & Livestream Operations Executive to support online sales growth across various platforms like Shopee and TikTok Shop. The ideal candidate should have experience in e-commerce operations and strong analytical skills. Responsibilities include managing livestream sessions, product listings, and tracking performance metrics. This role offers competitive salary and opportunities for career growth in a dynamic work environment.

Benefits

Competitive salary package

Fast-growing and dynamic work environment

Opportunities to learn livestream commerce

Career growth within the e-commerce and marketing teams

Qualifications

• Experience in e-commerce operations, livestream operations, or digital marketing preferred.
• Familiarity with platforms such as Shopee, TikTok Shop, Lazada, or similar.
• Strong analytical skills and ability to work with data-driven insights.
• Good communication and coordination skills, especially with cross-functional teams.
• Ability to multi-task and work in a fast-paced, retail/commerce-driven environment.
• Proficiency in English; Mandarin is an advantage.

Responsibilities

• Plan, schedule, and coordinate daily/weekly livestream sessions.
• Manage product listings, pricing, inventory coordination, and campaign setups on Shopee/TikTok.
• Track performance metrics and conduct daily/weekly sales data analysis.
• Work with creative teams to prepare product photos, descriptions, and marketing materials.
• Recommend strategies to increase GMV, viewer engagement, and repeat customers.

Skills

E-commerce operations

Livestream operations

Digital marketing

Analytical skills

Communication

Tools

Shopee

TikTok Shop

Lazada

Job description

About the Role

We are seeking a detail-oriented, proactive, and results-driven E-commerce & Livestream Operations Executive to support our online sales growth across Shopee, TikTok Shop, and other digital platforms. This role plays a key part in ensuring smooth livestream operations, effective product planning, and strong overall performance of our e-commerce channels.

Livestream Operations

• Plan, schedule, and coordinate daily/weekly livestream sessions.

• Work closely with hosts, co-hosts, assistants, and technical crew to ensure smooth execution.

• Prepare livestream scripts, product notes, talking points, and promotional mechanics.

• Monitor real-time performance during livestreams and optimize engagement and conversions.

• Track session results (GMV, conversion rate, viewer numbers) and propose improvements.

E-Commerce Operations

• Manage product listings, pricing, inventory coordination, and campaign setups on Shopee/TikTok.

• Coordinate with the warehouse and fulfilment team to ensure accurate stock updates and timely orders.

• Execute platform promotions, flash deals, and voucher strategies to boost sales.

• Track performance metrics and conduct daily/weekly sales data analysis.

Product & Content Coordination

• Work with creative teams to prepare product photos, descriptions, and marketing materials.

• Ensure product information, benefits, and key selling points are updated and accurate.

• Support marketing initiatives such as product launches and influencer collaborations.

Process & Performance Optimization

• Analyse traffic, conversion, and sales data to identify areas for improvement.

• Recommend strategies to increase GMV, viewer engagement, and repeat customers.

• Ensure all operational workflows run smoothly and efficiently.

Requirements

• Experience in e-commerce operations, livestream operations, or digital marketing preferred.

• Familiarity with platforms such as Shopee, TikTok Shop, Lazada, or similar.

• Strong analytical skills and ability to work with data-driven insights.

• Good communication and coordination skills, especially with cross-functional teams.

• Ability to multi-task and work in a fast-paced, retail/commerce-driven environment.

• Proficiency in English; Mandarin is an advantage to liaise with internal teams and hosts.

What We Offer

• Competitive salary package.

• Fast-growing and dynamic work environment.

• Opportunities to learn livestream commerce, product management, and digital retail strategy.

• Career growth within the e-commerce and marketing teams.