Director, Operations Excellence, Hotel Openings and Projects, Asia (PME)

AccorCorpo; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading hospitality company is seeking a Director of Operations Excellence for their Singapore office. This role requires a dynamic leader to drive operational performance and support hotel openings across Asia. The ideal candidate will have at least 5 years in hotel operations, including 3 years in a department head role, with strong project management and analytical skills. Excellent communication abilities and proficiency in Microsoft tools are essential. The position offers opportunities for talent development through company programs and employee benefits including discounts at hotels worldwide.

Benefits

Employee benefit card offering discounted rates at hotels worldwide

Develop your talent through learning programs

Opportunity to grow within the property

Contribution to community and CSR activities

Qualifications

• Minimum 5 years in hotel operations with 3 years as a Department Head.
• Confident, self-motivated, energetic, and a collaborative team player.

Responsibilities

• Partner with Operations Leaders to achieve business objectives.
• Guide hotel leadership on productivity programs and guest satisfaction strategies.
• Support annual operating budget guidelines and performance reviews.
• Represent Operations in cross-functional projects.
• Develop frameworks for efficient hotel openings.
• Assist with meeting coordination for the Asia Executive Team.

Skills

Strong understanding of hotel operations

Exceptional project management

Excellent communication

Networking abilities

Proficiency in Microsoft Outlook

Proficiency in Microsoft Excel

Proficiency in Powerpoint

Education

Bachelor's degree in Business or Hospitality

Job description

About the Role

We are seeking a dynamic and strategic leader to join our Asia Operations team as Director Operations Excellence Hotel Openings and Projects. This role is pivotal in driving operational performance supporting transformational initiatives and ensuring successful hotel openings across Premium Midscale and Economy brands in Asia.

As a trusted advisor you will collaborate with Operations Leaders provide guidance to hotel leadership teams and champion a culture of excellence and innovation.

Key Responsibilities

• Operational Excellence:

  • Partner with Operations Leaders to achieve business objectives and implement transformational initiatives.
  • Guide hotel leadership on productivity programs cost optimization and guest satisfaction strategies.

• Financial & Business Analytics:

  • Support annual operating budget guidelines and performance reviews.
• Analyze KPIs and recommend initiatives to enhance operational effectiveness.

Projects & Hotel Support:

• Represent Operations in cross functional projects and advisory boards.
• Drive successful implementation of strategic initiatives across the region.

Hotel Openings:

• Develop and execute frameworks for efficient hotel openings and transitions.
• Coach General Managers and EXCO teams through pre-opening processes.

Executive Support & Office Management:

• Assist Asia Executive Team with meeting coordination and follow-ups.
• Oversee Singapore office operations and vendor management.

Qualifications

• Education: Bachelors degree in Business or Hospitality (or equivalent).
• Experience: Minimum 5 years in hotel operations including 3 years as a Department Head.
• Skills:
  • Strong understanding of hotel operations brand standards and systems.
  • Exceptional project management and analytical skills.
  • Excellent communication negotiation and networking abilities.
  • Proficiency in Microsoft Outlook Excel and Powerpoint
• Personal Attributes: Confident self-motivated energetic and a collaborative team player

Additional Information

• Why Work For Accor
  • Employee benefit card offering discounted rates at Accor hotels worldwide.
  • Develop your talent through Accors learning programs.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.

Remote Work

No

Employment Type

Full-time

Key Skills

Animation, Corporate Advisory, Customer Care, Ethernet, Corporate Development

Experience: years

Vacancy: 1