Digital Engagement & Adoption Manager

IOTALENTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology consultancy firm in Singapore is looking for a Digital Engagement Manager to facilitate technology adoption between technical teams and business users. The ideal candidate will translate complex concepts into accessible language, organize user engagement initiatives, and foster collaborative relationships. You must have a Bachelor's degree and at least two years of relevant experience. Creative content development skills and strong communication proficiency are essential for this role.

Qualifications

• Minimum of 2 years of experience in user engagement, business analysis, or technical communications.
• Proven experience facilitating technology adoption or digital literacy initiatives.
• Excellent written and presentation skills for diverse audiences, especially non-technical professionals.
• Creative content development skills including visual communication.
• Strong relationship-building skills with stakeholders.

Responsibilities

• Translate technical concepts into clear, business-focused language.
• Design and deliver engaging conferences to help users understand ICT solutions.
• Facilitate dialogue between technical and business teams.
• Establish feedback mechanisms to understand user challenges.

Skills

Digital Transformation

Visual Communication

Content Creation

Multimedia

Change Management

Business Analysis

Public Sector

Digital Technology Adoption and Innovation

Canva

Stakeholder Engagement

SharePoint

Digital Literacy

Adobe forms

Written Skills

Presentation Skills

Business Communications

Storytelling

Microsoft Teams

Power BI

Relationship-building Skills

Education

Bachelor's degree in Communications, Business Administration, Information Systems, or a related field

Tools

Digital communication tools

Analytics platforms

Job description

A technology consultancy firm in Singapore is looking for a Digital Engagement Manager to facilitate technology adoption between technical teams and business users. The ideal candidate will translate complex concepts into accessible language, organize user engagement initiatives, and foster collaborative relationships. You must have a Bachelor's degree and at least two years of relevant experience. Creative content development skills and strong communication proficiency are essential for this role.