Device Engineer

OPUS IT SERVICES PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology service provider in Singapore is looking for an IT Support Technician to manage infrastructure assets and provide computer support services. Responsibilities include troubleshooting, training users, and collaborating with vendors. Ideal candidates should have a relevant higher Nitec or diploma, at least 1-2 years of experience, and proficiency in Microsoft applications. Strong problem-solving and communication skills are essential for success in this role.

Qualifications

• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT.
• Proficient in Microsoft Word/Excel/Outlook.
• 1-2 years’ experience in a similar capacity.

Responsibilities

• Perform Asset Management of Infrastructure and Computing Devices.
• Provide computer support services including troubleshooting and maintenance.
• Work with 3rd parties vendors.
• Provide training and coaching to users on computer devices.
• Handle helpdesk duties.

Skills

Troubleshooting

Good communication skills

Pro-activeness and Initiative

Ability to multitask

Problem solving

Customer service

Education

Higher Nitec in IT related qualification/Diploma in IT

Job description

Responsibilities

• Perform Asset Management of Infrastructure and Computing Devices
• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.
• Work with 3rd parties vendors
• Provide Training, Coaching and orienting users on how to use computer devices.
• Be responsible for completing assigned tasks on time and to the satisfaction of the users.
• Must be able to handle helpdesk duties.

Qualifications

• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT
• Fresh candidate with related IT Cert. can be considered but must be proficient in Microsoft Words/Excel/Outlook.
• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices
• Computing Devices Platform Supported : Windows, IOS and Android , • Professional competencies that include:
• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service