Desktop Engineer at Ang Mo kio (Shuttle Service provided), Up to $4,500 + PB + Annual Increment[...]

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a proactive Desktop Engineer to join their IT support team. This role involves providing on-site helpdesk support, troubleshooting technical issues, and coordinating with various stakeholders to ensure optimal IT operations. Candidates should possess a minimum diploma in a relevant field and have 1-2 years of experience in desktop support. A willingness to learn and strong troubleshooting skills are essential. This position offers a 2-year contract with the chance for extension or conversion to permanent.

Qualifications

• Minimum Diploma in relevant discipline.
• Minimum 1–2 years of relevant experience in desktop support or IT helpdesk roles.
• Basic networking knowledge (e.g., IP addressing, DNS, DHCP, LAN/WAN troubleshooting).

Responsibilities

• Provide on-site helpdesk support for end-users.
• Liaise with vendors, contractors, and clients to resolve IT-related issues.
• Install, configure, and maintain desktop and laptop systems.
• Maintain accurate documentation of issues and resolutions.
• Assist in IT projects such as system upgrades and office relocations.
• Ensure compliance with IT policies and procedures.
• Conduct client system setup, patching, configuration, and troubleshooting.
• Perform Active Directory domain and GPO administration.
• Conduct end-user training and briefing.

Skills

Desktop support

Troubleshooting

Basic networking knowledge

Education

Diploma in relevant discipline

Job description

Job Overview

- 2 years contract (with chance of extension or conversion to perm)

- Up to $4,500 + PB + Annual Increment

- Mon – Fri: 8am - 5.30pm

- Ang Mo kio (Shuttle Service provided from Yio Chu Kang MRT)

Job Responsibilities

We are seeking a proactive and service-oriented Desktop Engineer to join our IT support team. The ideal candidate will provide on-site helpdesk support, troubleshoot technical issues, and coordinate with vendors, contractors, and clients to ensure smooth IT operations. This role requires a strong foundation in IT support, basic networking knowledge, and a willingness to learn and work independently.

• Provide on-site helpdesk support for end-users, including troubleshooting network, hardware, software, and peripheral issues.
• Liaise with vendors, contractors, and clients to resolve IT-related issues and support project implementation.
• Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment.
• Maintain accurate documentation of issues, resolutions, and system changes/upgrade.
• Assist in IT projects such as system upgrades, office relocations, and new deployments.
• Ensure compliance with IT policies and procedures.
• Conduct Standard Client system setup, patching, configuration and troubleshooting.
• Perform Active Directory domain and GPO system administration.
• Perform IT Assets management, IT procurement administration, and maintenance contract management.
• Conduct end user training / briefing.

Period

2 years contract (with chance of extension or conversion to perm based on performance and headcount needs).

Location

Ang Mo kio (Shuttle Service provided from Yio Chu Kang MRT).

Working Hours

Mon – Fri: 8am - 5.30pm.

Salary

Up to $4,500 + PB + Annual Increment.

Job Requirements

• Minimum Diploma in relevant discipline.
• Minimum 1–2 years of relevant experience in desktop support or IT helpdesk roles.
• Basic networking knowledge (e.g., IP addressing, DNS, DHCP, LAN/WAN troubleshooting).

Contact

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for their interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg