Data Center IT Support Lead — Repair & Team Growth

HCLTech; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking an IT Support Lead to oversee a team of technicians in data center operations. This role involves managing repairs, improving processes, and ensuring high customer satisfaction. Candidates should have a Bachelor's degree in a relevant field and at least 5 years of experience in hardware, networking, and leadership within technical support. Excellent problem-solving and communication skills are essential for success in this position.

Qualifications

• 5 years of experience in computer hardware and networking.
• Strong technical background in troubleshooting.
• Proven management experience leading high-performing teams.

Responsibilities

• Lead and manage a team of repair technicians.
• Collaborate with teams to resolve complex technical issues.
• Track and analyze key performance metrics for improvements.

Skills

Leadership

Problem-solving

Analytical skills

Communication

Education

Bachelor degree in Computer Science or related field

Job description

A leading technology company in Singapore is seeking an IT Support Lead to oversee a team of technicians in data center operations. This role involves managing repairs, improving processes, and ensuring high customer satisfaction. Candidates should have a Bachelor's degree in a relevant field and at least 5 years of experience in hardware, networking, and leadership within technical support. Excellent problem-solving and communication skills are essential for success in this position.