Data Analyst (Aftersales, Automotive)

TRITON AI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Singapore-based technology firm is seeking a qualified candidate for a permanent position with responsibilities in customer data analysis and supplier management. The ideal applicant will have a degree in Engineering or Business Management and at least 2 years of relevant experience, preferably in the automotive sector. Strong communication and interpersonal skills are essential. Interested candidates can send their CVs to the provided email.

Qualifications

• Minimum 2 years of relevant experience, preferably in automotive or aftersales.
• Fresh graduates with strong data analytics skills will also be considered.

Responsibilities

• Collaborate closely with principals and maintain strong, professional relationships.
• Analyze customer data for upselling opportunities.
• Champion digital solutions to enhance customer experience.

Skills

Presentation skills

Communication skills

Interpersonal skills

Education

Degree in Engineering, Business Management, Marketing, or related discipline

Job description

Permanent position, Salary up to $4,200 with bonus

Key Responsibilities

• Collaborate closely with principals and maintain strong, professional relationships with suppliers and contractors.
• Analyze customer data to identify upselling opportunities and support strategic initiatives that strengthen retention, increase throughput, and drive revenue growth.
• Champion digital solutions to enhance customer experience and expand market presence.
• Oversee supplier and contractor performance, ensuring compliance with contractual obligations and service standards.
• Manage customer feedback channels (surveys, call centre, email) to ensure timely and effective issue resolution.
• Support aftersales procurement projects, driving cost-efficiency and adherence to company policies.
• Develop, implement, and monitor initiatives and strategies to achieve business objectives and KPIs, including parts purchasing, financial targets, and customer retention.

Who We’re Looking For

• Degree in Engineering, Business Management, Marketing, or a related discipline.
• Minimum 2 years of relevant experience, preferably in automotive or aftersales; fresh graduates with strong data analytics skills will also be considered.
• Strong presentation, communication, and interpersonal skills.

Interested candidates can forward their CVs in MS Word format to [e-mail]

Triton AI Pte Ltd

Reg No. R1875181

License no. 21C0661