Data Analyst

E.sun Financial Holding Co., Ltd; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A financial services company in Singapore is looking for a Data Analyst with experience in data analytics and reporting. This role involves utilizing data from the data warehouse, building Tableau dashboards, and producing regular management reports. The ideal candidate will have 3 to 5 years of experience in the banking industry, strong SQL skills, and be fluent in both English and Mandarin. The position requires proactive communication and collaboration across various departments.

Qualifications

• 3 to 5 years of relevant working experience.
• Hands-on experience with Tableau, capable of independently building dashboards.
• Banking industry experience with understanding of banking products and workflows.

Responsibilities

• Utilize data from the data warehouse for analysis and support management decision-making.
• Build and maintain Tableau dashboards for operational monitoring and customer analytics.
• Produce regular business reports including KPI tracking and customer statistics.
• Work with various departments to provide data-driven insights and recommendations.
• Support internal and external audits through data provision.

Skills

Data analysis

Tableau

SQL

Analytical thinking

Communication

Collaboration

Education

Degree in Data Science, Statistics, Information Technology, or Computer Science

Tools

Tableau

Job description

Data Analytics & Business Reporting

• Utilize data from the data warehouse to perform data querying, validation, comparison, and statistical analysis to support business units and management decision-making.
• Build, enhance, and maintain Tableau dashboards for operational monitoring, product performance tracking, and customer analytics.
• Produce regular business and management reports (daily/weekly/monthly), including KPI tracking, customer statistics, operational performance, and IT metrics.
• Provide ad‑hoc analysis based on business or management requests, such as trend analysis, business performance evaluation, or anomaly identification.

Banking Operations Data Support

• Possess understanding of core banking processes (e.g., deposits, loans, digital banking, operations workflows) and interpret data with business relevance.
• Collaborate with Business, Operations, Risk Management, Finance, and IT teams to provide data-driven insights and recommendations.
• Support evaluation of new product initiatives or process improvements through data analysis.

Data Governance & Quality Assurance

• Act as a data warehouse business user responsible for verifying data accuracy, performing cross-checks, and handling data-related inquiries.
• Maintain documentation of report logic, data definitions, and calculation rules in accordance with internal control and data governance standards.
• Conduct periodic validation to ensure reporting accuracy and alignment with banking policies.

Cross Department & Head Office Collaboration

• Work with Head Office IT/Data teams on cross-border reporting logic alignment, data clarification, and analytics-related projects.
• Participate in reporting enhancement initiatives, dashboard automation, and data-driven process improvement activities.
• Present analytical findings clearly to business stakeholders and management.

Regulatory / Audit Support

• Provide data support for both internal and external audits when required.
• Understand or be willing to learn banking regulatory guidelines (MAS Notices, TRMG) related to data, reporting, and information governance.

IT Support

• Assist in providing basic IT support, including the installation, configuration, and maintenance of desktops, laptops, and related hardware.
• Provide support in IT-related projects and activities as assigned to ensure smooth execution and timely completion.

Job Requirements

• 3 to 5 years' relevant working experience
• Field of study in Data Science, Statistics, Information Technology, Computer Science or related fields
• Hands-on experience with Tableau, capable of independently building dashboards.
• Banking industry experience, with understanding of banking products, workflows, or financial data.
• Ability to work with data warehouse datasets, including strong SQL skills and business-oriented data interpretation.
• Strong analytical and logical thinking skills with high attention to detail.
• Able to work independently and collaboratively in a fast-paced environment.
• Proactive in communication, coordination, and follow-up across departments and subsidiaries.
• Good command of written and spoken English and Mandarin, as reporting and communication with Singapore Branch and Taiwan Head Office will be required.