Customer Support & Appointment Coordinator

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent HR advisory firm in Singapore is looking for a candidate for a customer service role. Responsibilities include handling phone calls, scheduling appointments, assisting with service inquiries, and performing general administrative tasks. Ideal candidates should possess relevant customer service experience and be prepared to take on various duties as required. The position offers a competitive salary and attractive working hours.

Qualifications

• Relevant experience in customer service is required.

Responsibilities

• Handle phone calls from customers.
• Schedule appointments for servicing or repair.
• Assist service advisors with call centre matters.
• Make proactive calls to remind customers of upcoming services.
• Respond to emails regarding customer service appointments.
• Perform follow-up calls on related recall or service campaigns.
• General admin duties.
• Any additional duties assigned.

Skills

Customer service experience

Job description

A prominent HR advisory firm in Singapore is looking for a candidate for a customer service role. Responsibilities include handling phone calls, scheduling appointments, assisting with service inquiries, and performing general administrative tasks. Ideal candidates should possess relevant customer service experience and be prepared to take on various duties as required. The position offers a competitive salary and attractive working hours.