Customer Service & Operations Liaison

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore seeks a Customer Service Executive to handle inquiries, complaints, and administrative tasks to enhance customer satisfaction. Key responsibilities include responding to customer requests, managing feedback, and coordinating with internal departments. A diploma in Service Management or Business and at least two years of relevant experience are preferred. This role offers competitive salary and company transport allowances.

Benefits

Company transport allowance

Monday to Friday work schedule

Qualifications

• At least 2 years of relevant experience preferred.
• Experience with customer service databases is a plus.

Responsibilities

• Respond to customer inquiries and service requests promptly.
• Handle customer complaints and follow-up for resolution.
• Provide administrative support related to customer billing.

Skills

Customer inquiry handling

Complaint management

Communication skills

Administrative support

Team coordination

Education

Minimum Diploma in Service Management or Business

Job description

A leading HR advisory firm in Singapore seeks a Customer Service Executive to handle inquiries, complaints, and administrative tasks to enhance customer satisfaction. Key responsibilities include responding to customer requests, managing feedback, and coordinating with internal departments. A diploma in Service Management or Business and at least two years of relevant experience are preferred. This role offers competitive salary and company transport allowances.