Customer Service Officer (Mercedes-Benz Boutique Sales)

CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is seeking a Customer Service Associate to welcome and assist customers at the boutique, provide product information, and support sales activities. The ideal candidate should possess strong communication skills and have prior customer service experience. This role is crucial for ensuring a smooth customer journey and maintaining the showroom's presentation.

Qualifications

• Prior customer service or retail experience is an advantage.
• Proactive, detail-oriented, and able to work independently.

Responsibilities

• Welcome and assist walk-in customers at the boutique.
• Provide product information and support boutique sales activities.
• Handle customer inquiries and follow up on service requests.
• Coordinate with internal teams to ensure smooth customer journeys.
• Maintain showroom presentation and support daily operations.

Skills

Strong communication and interpersonal skills

Customer service experience

Detail-oriented

Job description

Key Responsibilities:

• Welcome and assist walk-in customers at the boutique.
• Provide product information and support boutique sales activities.
• Handle customer inquiries and follow up on service requests.
• Coordinate with internal teams to ensure smooth customer journeys.
• Maintain showroom presentation and support daily operations.

Requirements:

• Strong communication and interpersonal skills.
• Prior customer service or retail experience is an advantage.
• Proactive, detail-oriented, and able to work independently.

Working Hours: 830am to 6pm