Customer Service Exec: Fast-Paced Support (Rotating Shifts)

CPG FACILITIES MANAGEMENT PTE LTD; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A facilities management company in Singapore is seeking a Customer Service Executive to provide excellent service and respond to inquiries. This role requires good communication skills and basic computer literacy; training is provided, so no prior experience is necessary. Ideal candidates should be able to work in a fast-paced environment and on rotating shifts, including weekends and public holidays. Join a dynamic team and enhance your customer relations skills in this exciting position.

Qualifications

• Proficient in written and conversational English; knowledge of mother tongue is a plus.
• Must possess basic computer literacy and be able to work in a fast-paced environment.
• No prior experience required; training will be provided.

Responsibilities

• Formulate resolution and respond to inquiries in a timely manner.
• Provide excellent customer service to callers.

Skills

Good communication skills

Telephone skills

Interpersonal skills

Customer relations/service skills

Proficient in English

Basic computer literacy

Tools

Microsoft Office

Job description

A facilities management company in Singapore is seeking a Customer Service Executive to provide excellent service and respond to inquiries. This role requires good communication skills and basic computer literacy; training is provided, so no prior experience is necessary. Ideal candidates should be able to work in a fast-paced environment and on rotating shifts, including weekends and public holidays. Join a dynamic team and enhance your customer relations skills in this exciting position.