Customer Service & Event Engagement Executive

EMINENCE ORGANIZATION PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading event management company is expanding its Customer Experience Event Team in Singapore. We are searching for individuals who enjoy working with people and can deliver positive customer experiences. The position is ideal for fresh graduates and career switchers. You'll assist customers at events, participate in training sessions, and learn team coordination. Comprehensive training will be provided to help you develop the necessary skills and grow within the company.

Benefits

Comprehensive training

Supportive work culture

Career development opportunities

Exposure to leadership

Qualifications

• Enjoy working with people and delivering good service.
• Positive attitude and willingness to learn.
• Comfortable in a team-based customer-facing environment.
• Able to adapt to fast-paced event settings.

Responsibilities

• Welcome and assist customers at event locations.
• Work collaboratively to ensure smooth event operations.
• Participate in training sessions for customer service and personal development.
• Gradually take on team coordination responsibilities.

Skills

Customer service

Communication skills

Teamwork

Positive attitude

Job description

Overview

We are expanding our Customer Experience Event Team and are looking for individuals who enjoy interacting with people and delivering positive customer experiences.

Target Candidates

This role is suitable for fresh graduates and career switchers, including those from retail, hospitality, F&B, tourism, or service-related backgrounds. You will be deployed at roadshows, pop‑up events, and exhibitions across Singapore, supporting customer engagement and event operations.

Comprehensive training will be provided to equip you with the necessary communication, service, and teamwork skills.

Key Responsibilities

• Welcome and assist customers at event locations
• Work collaboratively with team members to ensure smooth event operations
• Participate in customer service and personal development training sessions
• Gradually take on team coordination responsibilities as you progress

Requirements

• Enjoy working with people and delivering good service
• Positive attitude and willingness to learn
• Comfortable working in a team‑based and customer‑facing environment
• Able to adapt to fast‑paced event settings

No prior experience required. Full training will be provided.

What We Offer

• Hands‑on training and on‑the‑job coaching
• Supportive and team‑oriented work culture
• Opportunities to develop communication and customer service skills
• Clear career development pathway based on performance
• Exposure to leadership and team coordination
• Local and overseas travel opportunities for strong performers

Career Progression

We believe in internal development and promote based on attitude, commitment, and performance.

Suitable For

• Fresh graduates
• Career switchers
• Candidates from retail, hospitality, customer service, or service industries
• Individuals seeking personal growth and leadership exposure