Customer Service Coordinator [Airfreight/ Import/ Cargowise] - 1-Year Contract (Renewable) [0580]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a candidate with at least 2 years of experience in the supply chain industry. The role involves using Cargowise One to generate invoices and reports while ensuring timely communication with clients and collaboration with team members. Successful candidates will be proficient in MS Office and may need to work overtime as required. Attractive working hours from Monday to Saturday are offered.

Qualifications

• Minimum 2 years’ experience in the supply chain industry.
• Proficient in using MS Office.
• Willingness to work overtime as required.

Responsibilities

• Generate invoices and reports using Cargowise One system.
• Ensure timely and accurate delivery of reports and invoices.
• Communicate effectively with clients via email and phone.
• Collaborate closely with sales, customer service, and operations teams.

Skills

Proficient in MS Office

Proficient in MS Office

Liaising skills

Communication skills

Tools

Cargowise One System

Job description

Location: East / Changi
Working hours: 5.25 days, Mon to Fri – 9:00am to 5:30 pm; Sat (Alt) – 9:00am to 1:00 pm
Salary: $2500 - $3000

Responsibilities

• Use of cargowise one system to generate invoices, reports and arrangement of cargo deliveries
• Work very closely with teammates, customers, vendors, operations and sales teammates to ensure invoices, reports and arrangement of cargo deliveries are complete, correct and on time.
• Reports to monitor / update daily.
• Communicate with client verbally and via email, and ensure acknowledgements are obtained to close the communication chain
• Strong in liaising with Sales, Customer Service and Client in order to carry out responsibilities in a timely manner

Requirements

• Min 2 years’ experience in the supply chain industry
• Proficient in MS Office
• Able to work Overtime where required