Customer Service Assistant @EAST [ Contract | 5 days | Office Hour] RRBY

Rapid Recruitment Asia Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A recruitment agency in Singapore is seeking passionate individuals for a short-term customer support role. The job requires providing assistance via various channels, understanding customer issues, and building positive relationships. Candidates must possess GCE 'O' Level or Higher NITEC and be bilingual with strong communication skills. This role offers a supportive work environment and is strictly for Singaporeans. Working hours are Monday to Friday, 8AM to 5:30PM, at a pay rate of $12/hour.

Qualifications

• Bilingual with strong communication skills.
• Proficient in Microsoft Office and comfortable with typing.
• Friendly, positive, and customer-focused.

Responsibilities

• Provide customer support via phone, email, and other channels.
• Understand customer issues and offer clear solutions.
• Build positive customer relationships.

Skills

Bilingual communication

Customer support

Microsoft Office proficiency

Friendly demeanor

Education

GCE ‘O’ Level or Higher NITEC

Job description

Location: East

Monday to Friday, 8AM–5:30PM | $12/hour

Job Highlights

• Short-term contract: 3 or 6 months
• Office hours, Monday to Friday
• Supportive and collaborative work environment

Responsibilities

• Provide customer support via phone, email, and other channels
• Understand customer issues and offer clear, accurate solutions
• Handle first-contact resolution and follow up with internal teams
• Provide feedback to improve processes and workflows
• Build positive customer relationships with a proactive approach
• Support additional tasks assigned by management

Requirements

• GCE ‘O’ Level or Higher NITEC
• Bilingual with strong communication skills
• Proficient in Microsoft Office; comfortable with typing
• Friendly, positive, and customer-focused
• Singaporean only

If you are keen to explore this career opportunity, kindly send a copy of your resume to [e-mail] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Bay Weng Yi - R24125872

EA License No: 16C8261