Customer Service Assistant

BGC GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading outsourcing company in Singapore is seeking a Customer Service Assistant for a 3-month contract role starting in February 2026. The ideal candidate will manage customer inquiries across various platforms, support administrative tasks, and ensure a positive experience for all visitors. Strong communication and interpersonal skills are essential, with a minimum qualification of GCE A Levels or Diploma. This position offers a maximum salary of $2,580 per month.

Qualifications

• Strong interpersonal and communication skills.
• Proficient in both spoken and written English.
• Able to manage multiple tasks efficiently in a dynamic environment.
• Comfortable working both independently and as part of a team.

Responsibilities

• Handle customer inquiries via phone, live chat, and at the service counter.
• Perform ad-hoc administrative tasks, including handling deliveries and mailing.
• Support various team functions with additional tasks as needed.
• Provide excellent customer service to maintain a positive experience.

Skills

Interpersonal skills

Communication skills

Multitasking

Detail-oriented

Education

GCE A Levels or Diploma

Tools

MS Office

Job description

Customer Service Assistant [3-Months Contract]

Job Description: We are seeking dynamic, customer-focused individuals to join a collaborative team supporting a variety of customer service and administrative tasks. This temporary role is available from February to May 2026. The position involves engaging with customers through calls, live chat, and face-to-face interactions, while also assisting with general administrative duties.

Key Responsibilities

• Handle customer inquiries via phone, live chat, and at the service counter
• Perform ad-hoc administrative tasks, including handling deliveries, mailing, and managing apparel
• Support various team functions and be open to taking on additional tasks within the work unit
• Provide excellent customer service and maintain a positive experience for all visitors

Requirements

• Strong interpersonal and communication skills
• Proficient in both spoken and written English
• Able to manage multiple tasks efficiently in a dynamic environment
• Proficient in MS Office applications (Word, Excel, etc.)
• Detail-oriented and meticulous in completing tasks
• Comfortable working both independently and as part of a team
• Minimum qualifications: GCE A Levels or Diploma
• No prior experience required, but a customer service mindset is essential

Contract Duration: 3-months

Max Salary: $2,580 per month

Nearest MRT: Woodlands North MRT Station

If you enjoy working in a fast-paced environment and have a passion for customer service, we encourage you to apply!

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BGC Group Pte Ltd - Outsourcing Division

EA Licence No. 05C3053

Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.