Customer Service Agent

SATS LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Join SATS LTD. as a Customer Service Agent at Changi Airport, where you will create memorable experiences for passengers. Responsibilities include checking-in, greeting passengers, and assisting with special needs. Ideal candidates possess interpersonal skills and are proficient in English and a second language. Enjoy a vibrant work environment with a joining bonus of up to $5000.

Benefits

Up to $5000 joining bonus

Qualifications

• Pleasant personality and cheerful disposition.
• Dynamic individual with a service-oriented attitude.
• Willingness to go the extra mile.

Responsibilities

• Check-in and greet passengers upon arrival.
• Ensure a smooth departure process.
• Assist passengers with special needs.
• Provide customer service in exclusive lounges.
• Handle buffet table presentations and computerized transactions.

Skills

Interpersonal skills

Service orientation

Proficiency in English

Proficiency in a second language

Job description

You play a vital role in creating a memorable experience for all our passengers. Your main responsibilities include checking-in, greeting passengers upon arrival, and ensuring a smooth departure process. You may also assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Additionally, you are responsible for buffet table presentations, meet/greet services at the reception area, and basic computerized transactions.

Requirements:

• Pleasant personality with a cheerful disposition and good interpersonal skills
• Dynamic individual with a service-oriented attitude and willingness to go the extra mile
• Proficiency in English and a second language for effective communication with international passengers

Up to $5000 joining bonus

Terms and conditions apply.

Please click on the link below to apply directly:

https://careers.sats.com.sg/job/Customer-Services-Agent-Joining-bonus-of-%245000-for-Singaporeans-and-PRs/113-en_GB/