Customer-Focused Logistics Coordinator

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 36,000 - 56,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for a customer service representative to manage inquiries and enhance client satisfaction. The role involves coordinating deliveries, handling customer communications, and providing support to junior team members. Candidates should have a diploma or degree in Business Administration or a related field, along with strong phone handling skills and a good knowledge of Microsoft applications. Application via email is required for consideration.

Qualifications

• Good knowledge of Microsoft applications needed.
• Experience in customer service environments required.
• Ability to multitask and manage time effectively.

Responsibilities

• Manage customer emails and calls efficiently.
• Record customer inquiries and feedback in the database.
• Mentor and support junior team members.

Skills

Phone handling skills

Emotional intelligence

Multitasking

Communication

Education

Polytechnic Diploma/BA degree in Business Administration or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

A leading recruitment firm in Singapore is looking for a customer service representative to manage inquiries and enhance client satisfaction. The role involves coordinating deliveries, handling customer communications, and providing support to junior team members. Candidates should have a diploma or degree in Business Administration or a related field, along with strong phone handling skills and a good knowledge of Microsoft applications. Application via email is required for consideration.