Customer Experience Lead - Sports Academy

SPANISH SPORTING VENTURES (ASIA) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prestigious sports organization in Singapore is seeking a passionate Customer Service Executive to join their team. In this role, you will be the primary point of contact for parents, students, and visitors, providing exceptional service and support. Candidates should have strong communication skills, prior customer service experience, and a desire to contribute to shaping young athletes' futures. Flexibility to work weekends and holidays is necessary.

Qualifications

• Previous customer service experience is required.
• Must have excellent communication and interpersonal skills.
• Strong organizational skills are necessary.

Responsibilities

• Serve as the primary contact for parents and students.
• Respond to inquiries about programs and registration.
• Assist parents with enrollment and documentation.

Skills

Customer service experience

Excellent communication skills

Organization and multitasking

Proficient in Google Applications

Problem-solving mindset

Tools

CRM systems

Job description

A prestigious sports organization in Singapore is seeking a passionate Customer Service Executive to join their team. In this role, you will be the primary point of contact for parents, students, and visitors, providing exceptional service and support. Candidates should have strong communication skills, prior customer service experience, and a desire to contribute to shaping young athletes' futures. Flexibility to work weekends and holidays is necessary.