Customer Executive

TP Aerospace; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global aviation company in Singapore seeks a Customer Executive to manage APAC contract customers, ensuring smooth operations and timely service delivery. Responsibilities include processing orders, coordinating logistics, and collaborating with various departments. The ideal candidate has a business or technical background, excellent communication skills, and experience in customer service or logistics. Join a vibrant team focused on professional development and a collaborative work environment.

Benefits

International work environment

Steep learning curve

Strong team spirit

Qualifications

• Experience within aviation, customer service, sales, logistics, or supply chain is preferred.
• Expert level in MS Excel would be an advantage.
• Preferably experience within aviation along with customer service, sales, logistics or supply chain.

Responsibilities

• Processing exchange and lease orders.
• Processing replenishment orders timely.
• Filing transactions in the IT system Quantum.
• Arranging pick‑up and deliveries.
• Working with Accounting for client payments.
• Coordinating warranty cases with the quality department.
• Reporting to management as required.

Skills

Excellent communication and interpersonal skills

Ability to prioritize, organize and plan tasks

Solid working knowledge of MS Office

Expert level in MS Excel

Education

Educational background within business, logistical, technical discipline or similar

Tools

MS Office

MS Excel

Job description

Do you see yourself as a team player? Do you want to develop a career within customer support operations in a global growth company? Then this is your opportunity!

If you’re enthusiastic about making a difference and ready to thrive in a challenging, ambitious and rewarding environment, the Green Team at TP Aerospace is the place for you.

Who is this growth company

We are TP Aerospace! A fast‑growing and dynamic company operating in the aviation industry. With headquarters in Copenhagen and eleven sites spanning from Orlando to Melbourne we operate in a highly global environment where things are moving fast!

An opportunity where you will get all the training you need to succeed!

We are looking for a team player to take up the role as Customer Executive and be responsible for dealing with all our APAC contract customers so to ensure that we deliver Wheels and Brakes for the customers’ aircraft in accordance with contract terms, requirements and customer expectations.

In this team you will learn all our processes from scratch with day‑to‑day close engagement with our customers as well as our repair shops around the world. We manage our service delivery to our customers and create the plans for our repair shops ensuring that we meet our delivery commitments timely and with quality. With this we prepare for delivery of serviceable units when needed.

The opportunity

Working from our office in Singapore you will collaborate together with the Program Managers and be responsible for general customer support, assuring the smooth running of assigned customers & programs and securing the operational logistic flow in serving our customers.

The primary tasks will include, not limited to:

• Processing exchange and lease orders.
• Processing replenishment orders in a timely manner.
• Filing transactions in the company’s IT system Quantum.
• Arranging and following through on pick‑up and deliveries between program customers and TPAerospaces facilities.
• Working with Accounting to ensure timely payments are made by clients.
• Coordinating with the quality department and Repair and Asset Managers on warranty cases together with the Program Manager.
• Reporting to management as required.

Qualifications

We are seeking a Customer Executive who is aligned with the description below:

• Educational background within business, logistical, technical discipline or similar.
• Solid working knowledge of MS Office.
• Expert level in MS Excel would be an advantage.
• Preferably experience within aviation along with customer service, sales, logistics or supply chain.

Skills and Attributes

• Excellent communication and interpersonal skills.
• Ability to prioritize, organize and plan tasks.
• Ability to work independently and as part of a team.
• Pro‑active with growth mindset.

How does team‑spirit and professional development sound

We offer a highly vibrant and international work environment with colleagues all over the world. We guarantee a steep learning curve that will foster both your personal and professional development. We take pride in the strong team‑spirit characterizing our global workforce so you will gain a solid group of engaged and dedicated colleagues who are great at what they do and enjoy doing it!

Dont hesitate to apply today!

Go grab a coffee and spend 10‑15 minutes writing us a short but motivated cover letter. Click Apply and upload this letter and your resume onto our recruiting platform. The deadline for applying is 19 September 2025.

Only applications received through the recruiting platform will be considered for the position. We will conduct interviews throughout the process and reserve the right to close the vacancy before the deadline in case we find the right candidate.