Customer Care Executive

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy in Singapore is seeking a professional to provide aftersales service and ensure customer satisfaction. The ideal candidate must have at least 2 years of experience in the automotive service industry and possess a valid Class 3 driving license. The role includes managing service appointments, coordination with technicians, and ensuring compliance with service standards. Interested candidates should apply promptly for consideration.

Qualifications

• Minimum 2 years of experience in the automotive service industry.
• Valid Class 3 driving license is compulsory.

Responsibilities

• Provide professional aftersales service and ensure high customer satisfaction.
• Manage service appointments, repair schedules, and follow-ups.
• Coordinate closely with technicians and internal teams for smooth service operations.
• Ensure accurate service documentation and compliance with service procedures.

Job description

Salary: Up to $3,500 + VB

Location: Macpherson

Working Hours

• Mon – Fri: Office hours
• Alternate Sat: Half Day Shift

Key Duties

• Provide professional aftersales service and ensure high customer satisfaction
• Manage service appointments, repair schedules, and follow-ups
• Coordinate closely with technicians and internal teams for smooth service operations
• Ensure accurate service documentation and compliance with service procedures

Key Requirements

• Minimum 2 years of experience in the automotive service industry
• Valid Class 3 driving license is compulsory

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Charlotte Loh| Reg No.: R25127073

Griffin HR Consultancy Pte Ltd | EA Licence No.: 23C1449