Cross Technology Managed Services Engineer (L3) - IT network security

NTT Communications; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology services provider in Singapore seeks an experienced IT Network Security Specialist to provide Level 2/3 operations support. You will ensure compliance with policies, prepare network analysis reports, and participate in training. The ideal candidate has over 5 years of experience with network security, Cisco technologies, and is willing to work extended hours. This on-site role offers an opportunity to grow in a diverse and innovative environment.

Qualifications

• At least 5 years of experience providing network operational and administration support.
• In-depth knowledge of network routing and switching technologies.
• Experience in network automation via scripting or tools.

Responsibilities

• Provide Level 2/3 IT network security operations support.
• Ensure compliance to policies, processes and standards.
• Prepare network analysis reports and conduct internal training.

Skills

Network operational and administration support

Cisco products (Routers / Switches/WLAN)

Network routing and switching technologies

Network security

Good communication skills

Analytical and good troubleshooting skills

Network automation via scripting (Python, Ruby)

Education

Diploma or Degree in Engineering, IT or related field

Cisco CCNP certification

Tools

Cisco network

Bluecoat Proxy

F5 Load Balancer

Palo Alto/Checkpoint/Fortinet firewall

Splunk

Job description

Overview

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Responsibilities

• Provide Level 2/3 IT network security operations support
• Respond to incident calls and ensure the SLA to our clients is met
• Perform changes to the network in-line with the organization’s Change Management processes
• Ensure compliance to policies, processes and standards, both internal and clients’ organization
• Prepare network analysis reports, including findings with analysis
• Participate in regular operations review meetings, including operational issues, tickets review etc
• Participate in projects/activities to support improvement initiatives
• Conduct proper handover from the project team to operations after commissioning of projects
• Conduct internal training and/or knowledge transfer to team
• Update operations documentation (technical, CMDB, etc)

Qualifications

• At least 5 years of experience providing network operational and administration supporting Cisco products (Routers / Switches/WLAN)
• Diploma or Degree in Engineering, IT or its related field
• Minimum Cisco CCNP certification
• In-depth knowledge of network routing and switching technologies and protocols
• Knowledge of network security, load balancing and optimization technologies
• Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, Palo Alto/Checkpoint/Fortinet firewall and Splunk is preferred
• Ability to work in a multi-cultural team
• Good communication skills both written and verbal
• Ability to prioritise work & multitask
• Analytical and possess good troubleshooting skills
• Willing to work in extended hours and perform standby duty after office hour
• Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)

Network & Security

Network & Security - CyberArk, Solarwinds, Splunk,RSA,Tenable,Trend Micro,Generic,F5

Workplace type

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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