Compliance Specialist

Wish E-commerce; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading e-commerce platform in Singapore is looking for an operational integrity specialist to ensure compliance and safety on its online marketplace. Responsibilities include developing compliance policies, conducting risk assessments, and overseeing content moderation. The ideal candidate will have a bachelor’s degree and experience with data analysis tools like Excel and SQL, with a background in risk control and content standards paramount for success. Competitive compensation offered.

Qualifications

• Bachelor's degree required; other majors with 1-2 years experience considered.
• Proficient in Excel and Google Sheets.
• Experience using SQL for data analysis.

Responsibilities

• Develop and implement compliance policies for the eCommerce platform.
• Conduct risk assessments to identify vulnerabilities.
• Establish content standards for user-generated content.

Skills

Risk control

Content moderation

Analytical skills

Education

Bachelor's degree in Finance, Economics, Statistics, Computer Science

Tools

Excel

Google Sheets

SQL

Job description

Job Description

You will be the primary driver of our online platform's operational integrity. You'll be a key in ensuring our digital marketplace operates safely, ethically, and in full compliance with all applicable laws and regulations. The ideal candidate will possess a strong background in risk control, content moderation, and brand protection, with a keen eye for detail and a proactive approach to problem‑solving.

Key Responsibilities

Risk Control

• Develop and Implement Compliance Policies: Create and enforce comprehensive policies to mitigate risks across our eCommerce platform. This includes managing fraud prevention, data security, and transaction compliance.
• Conduct Risk Assessments: Regularly analyze our operational processes to identify potential risks and vulnerabilities. Develop strategies to address and minimize these threats.
• Monitor and Report: Oversee daily activities for compliance adherence. Prepare detailed reports on risk metrics and present findings to senior management.

Content Moderation

• Establish and Enforce Content Standards: Define and uphold clear guidelines for all user‑generated content, including product listings, reviews, and community forums.
• Oversee Moderation Processes: Manage the team and tools used to review and moderate content, ensuring a swift and accurate response to any violations of our terms of service or illegal content.
• Stay Updated on Regulations: Keep abreast of evolving laws and industry standards related to content, such as those concerning intellectual property and consumer protection.

Brand Protection

• Combat Counterfeiting and Infringement: Actively monitor for and remove counterfeit products and items that infringe on intellectual property rights.
• Manage IPR Claims: Handle all incoming intellectual property rights (IPR) claims and inquiries, working closely with legal teams and external partners to resolve disputes.
• Safeguard Brand Reputation: Protect the brand's image by preventing and removing misleading or harmful content that could damage our reputation.

Requirements

• Bachelor's degree in Finance, Economics, Statistics, Computer Science, or a related field. Other majors with 1-2 years of experience in compliance executive or risk analysts will also be considered.
• Proficient in Excel/Google Sheets.
• Experienced in using SQL for data extraction and analysis.
• Strong analytical, investigative, and problem‑solving skills.

Preferred Skills (Added Advantage)

• Experience in content moderation or policy enforcement on an online platform.
• Familiarity with intellectual property enforcement (Trademark, Copyright).
• Knowledge of global e‑commerce laws and digital content regulations.
• Experience with data visualization tools such as Tableau or Superset.
• Prior experience in an e‑commerce or online marketplace environment.