Cloud Infrastructure Operations Lead

IBM SERVICES TALENT DELIVERY PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A global technology company is seeking a Cloud Infrastructure Operations Lead in Singapore to manage AWS-based operations for a government client. The role demands strong leadership and expertise in cloud infrastructure and security. Responsibilities include leading a team, ensuring performance and compliance, and driving automation through IaC. Ideal candidates will have extensive experience with AWS, cloud networking, and team management, alongside proficiency in tools like Terraform and Ansible.

Qualifications

• Proven experience managing AWS-based operations.
• Strong understanding of cloud networking and firewall operations.
• Ability to drive automation and IaC processes.

Responsibilities

• Lead a team supporting an AWS digital platform.
• Oversee daily operations to ensure service reliability.
• Collaborate with clients for service improvements.

Skills

Leadership skills

Cloud expertise

Security expertise

Operational excellence

Team management

AWS knowledge

Infrastructure as Code

Tools

Terraform

AWS CloudFormation

Ansible

Job description

Your role and responsibilities

IBM Consulting is seeking a Cloud Infrastructure Operations Lead to oversee the end-to-end operations of an AWS-based digital platform for a key government agency client. This role requires strong team‑leadership skills with deep cloud, infrastructure, and security expertise, capable of driving operational excellence, managing a multidisciplinary team, and ensuring service reliability within a highly regulated environment.

Leadership & Operations Management

• Lead and manage a team supporting a mission‑critical AWS digital platform.
• Oversee day‑to‑day operations, ensuring high availability, performance, and compliance with government security standards.
• Serve as the primary operational escalation point and collaborate closely with the client on service improvements and roadmap planning.

Manage and govern the following operational domains:

• Cloud Networking – VPC design, routing, security groups, load balancers, transit gateways, and hybrid connectivity.
• Next‑Generation Firewall Operations – Policy management, updates, rule optimization, and health monitoring.
• Endpoint Protection Systems – Oversight of anti‑malware, EDR, and security posture tools across cloud workloads.
• Privileged Access Management (PAM) – Administration and governance of secure access controls and vaulting systems.
• Vulnerability & Secure Configuration Management – Oversight of scanning, remediation, patching processes, and compliance reporting.
• Backup & Recovery Operations – Ensure effective data protection, recovery testing, and lifecycle management.
• Identity & Access Management – Manage Active Directory and Entra ID IAM operations, including federation, RBAC, and directory integration.

Automation & Infrastructure as Code (IaC)

• Drive automation for infrastructure provisioning and operational tasks using Terraform, AWS CloudFormation, and Ansible.
• Ensure consistent, secure, and reusable IaC modules and operational workflows.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients’ success, innovation that matters, and trust and personal responsibility in all our relationships live in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on‑going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.