Client Service Executive / (Property Matters) - NO EXP OK!

PERTINENT LAW LLP; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A law firm in Singapore is seeking a motivated Client Service Executive to provide administrative support and manage client interactions. Responsibilities include maintaining accurate records, assisting with documentation, and advising clients on inquiries. Ideal candidates possess a diploma and have a client-focused mindset. Training is provided for those without experience. This role offers an opportunity for growth within a dynamic environment, focusing on ensuring a positive experience for clients.

Qualifications

• At least 1 year of work experience in Administrative / Coordination work.
• Ability to adapt to a fast-paced environment.
• Willingness to support ad-hoc tasks during peak periods.

Responsibilities

• Manage and maintain accurate records of client cases.
• Prepare, organize, and file paperwork in compliance with processes.
• Serve as a point of contact for clients and respond to inquiries.
• Advise clients on suitable products or services based on their needs.

Skills

Client-focused mindset

Problem-solving attitude

Attention to detail

Proficiency in Microsoft Office Suite

Education

Min. Diploma in any field

Job description

Pertinent Law LLP is hiring! We are seeking a motivated and detail-oriented Client Service Executive to join our firm.

This role will primarily be responsible for providing administrative support, including managing documentation, maintaining accurate records of cases, and ensuring timely processing of paperwork. In addition, the role involves active client management, which includes advising clients on their inquiries, and managing expectations throughout the engagement to ensure a positive client experience.

Scope of Work (not limited to):

• Manage and maintain accurate records of client cases and related documentation
• Track the progress of cases to ensure timely follow-ups and completion of required actions
• Prepare, organize, and file paperwork in compliance with internal processes and confidentiality standards
• Assist in the preparation of reports, presentations, and internal communications
• Coordinate with internal teams to ensure smooth handling of administrative tasks
• Serve as a point of contact for clients, responding to inquiries and providing timely updates
• Advise clients on suitable products or services based on their needs and objectives.
• Escalate client concerns or complex cases to the appropriate departments when necessary

Requirement:

• Min. Diploma in any field
• At least 1 years of work experience in Administrative / Coordination work
• No experience welcome to apply as training is provided by Mentor
• Able to adapt to fast-paced environment
• Basic proficiency in Microsoft Office Suite (e.g., Word, Excel, Outlook)
• Client-focused mindset with a problem-solving attitude
• Detailed and meticulous
• Willing to occasionally support ad-hoc tasks or extended hours during peak periods

Interested applicants may apply or send your resume directly to [e-mail]