Centre Admin & Sales Consultant

VIPTEACHER PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading education provider in Singapore is seeking a Centre Executive to enhance parent engagement and facilitate student enrollments. This role involves converting inquiries into sales, supporting student sign-ups, and ensuring smooth daily operations. The ideal candidate is customer-oriented, bilingual in Mandarin and English, and thrives in a fast-paced environment. Experience in education or service industries is preferred. The position requires organization, communication skills, and a commitment to achieving sales targets, with weekend availability necessary.

Qualifications

• Must possess a friendly, confident demeanor.
• Must be an attentive communicator with persuasive skills.
• Experience in education, retail, or service industries preferred.

Responsibilities

• Convert leads into actual sales and provide excellent after-sales service.
• Act as first point of contact for inquiries and trial bookings.
• Support and coordinate student sign-ups and maintain parent relationships.
• Monitor conversion rates and implement performance strategies.

Skills

Customer-oriented

Bilingual in Mandarin and English

Communication skills

Organizational skills

Sales motivation

Multitasking

Education

Diploma qualification

Tools

Microsoft Office

Job description

Job Summary

We are looking for a customer-oriented Centre Executive to be the first point of contact for parents and students, converting inquiries and trial classes into enrollments. This role supports student sign-ups, maintains strong parent relationships, and ensures smooth daily centre operations while working closely with teachers and internal teams.

Job Responsibilities

• Passion to convert leads into actual sales and deliver first‑class after‑sales service
• Be the first point of contact for all walk‑ins, trial class bookings, and inquiries
• Support new student sign‑ups and help parents find the best class fit for their child
• Maintain strong relationships with existing parents through regular updates and follow‑ups
• Coordinate trial classes, monitor conversion rates, and implement strategies to improve performance
• Work closely with teachers to track class schedules, student progress, and customer feedback
• Handle centre admin matters, attendance, and daily operations smoothly and professionally
• Support marketing campaigns, events, and open houses to drive leads and brand engagement
• Working experience in an enrichment school environment will be looked upon favourably
• Effectively bilingual in Mandarin and English (to liaise with Mandarin speaking associates)

Job Requirements

• Friendly, confident, and customer‑oriented
• A natural communicator – warm, persuasive, and attentive to people’s needs
• Highly organised and able to multitask in a fast‑paced environment
• Comfortable with sales targets and motivated to grow student numbers
• Team‑player with a can‑do attitude and willingness to take initiative
• Experience in education, retail, or service industries preferred
• Min. Diploma qualification required
• Proficient in Microsoft Office and comfortable with systems and databases
• Must be able to work on weekends (with two weekdays off)