Catering Operations Manager

SHIOK KITCHEN CATERING PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading catering company in Singapore is seeking an experienced professional to provide leadership to the catering operations team. The ideal candidate will oversee all logistics, manage staff planning, and ensure customer satisfaction through excellent service. Responsibilities include working with various teams to meet client needs and maintain high standards of hygiene and service. Candidates should have at least 5 years of relevant experience and be willing to work flexible hours.

Qualifications

• At least 5 years of working experience in the related field.
• Physically fit and able to work in a fast-paced environment.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Provide leadership and guidance to the Catering Operations team.
• Work closely with operations, sales, and kitchen teams to meet client needs.
• Oversee and monitor all operations and logistics for catering events.

Skills

Excellent customer service

Ability to work independently

Team collaboration

Good driving skills

Education

Diploma/GCE 'A' or 'O' Level

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide leadership and guidance to Catering Operations team
• Work closely with operations, sales and kitchen team to ensure the clients’ needs are met
• Oversee and monitor all operations and logistics for all catering events
• Manage manpower planning to suit different catering needs
• Monitor service, food and beverage standards and resolve any issues if necessary
• Build and maintain good working relationship with clients and handle customer complaints
• Monitor and maintain vehicle standard, food quality, service standard & smooth running of the catering office and central kitchen
• Understanding with and complying with the mandatory hygiene standards and requirements

REQUIREMENTS

• At least 5 year(s) of working experience in the related field
• Possess Diploma/GCE ‘A’ or ‘O’ Level
• Excellent customer service and able to interact well with clients
• Ability to work independently and in a team
• Physically fit and able to work in a fast paced environment
• Willing to work shifts, weekends and public holidays
• Possess class 3 driving license with clean records and good driving skills will be an advantage