Care Consultant

AGENCY FOR INTEGRATED CARE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A healthcare agency in Singapore is seeking a Care Consultant to conduct comprehensive client assessments and develop tailored care plans. You will work with various healthcare professionals and educate caregivers on managing client conditions. The ideal candidate has a professional qualification in healthcare and at least 3 years of relevant experience in community healthcare settings. Excellent communication and critical thinking skills are essential for this role.

Qualifications

• 3+ years of experience in acute and/or community healthcare settings in Singapore.
• Knowledge in geriatrics and care coordination is advantageous.
• Ability to work independently and handle pressure.

Responsibilities

• Conduct assessments to evaluate clients' needs in various settings.
• Collaborate with multidisciplinary teams to refine care plans.
• Educate clients on managing their conditions for self-care.

Skills

Interpersonal skills

Communication skills

Critical thinking

Problem-solving skills

Multitasking

Education

Professional qualification in Nursing, Social Work, Counselling, Allied Health disciplines or similar

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Overview

As Care Consultant, you will conduct comprehensive assessments to evaluate various aspects of clients' needs (e.g. medical, physical, social, economic, cognitive, and emotional factors) to generate tailored care plans and ensure appropriate services are promptly provided. You will provide caregivers with essential guidance and knowledge about available resources and services to ensure high-quality service delivery to clients.

Responsibilities

• Interview clients to gather information on their needs in various settings, including hospitals, clients’ homes, and other pertinent locations
• Conduct assessments and also leverage on the assessment done by other health professionals to gather essential information on clients
• Apply clinical reasoning and critical thinking to interpret assessment findings and identify issues, including red flags that require intervention
• Collaborate with multidisciplinary teams, including clinicians, social workers, and caregivers, to discuss issues and formulate or refine care plans for optimal outcomes
• Implement interventions to manage identified issues and red flags, ensuring that clients receive appropriate care and support
• Educate clients and caregivers on managing clients’ conditions to enhance their ability to engage in self-care and cope effectively within the community
• Serve as a resource and point of contact for clients and caregivers by sharing MOH and other agency initiatives, campaigns, programmes, services, schemes and grants to facilitiate application
• Refer clients to appropriate healthcare providers and community care partners based on their needs

Job Requirements

• Professional qualification in Nursing, Social Work, Counselling, Allied Health disciplines or a similar field along with relevant healthcare experience
• At least 3 years of experience in related field in acute and/or community healthcare settings in Singapore
• Knowledge in geriatrics, care coordination, community services and customer services will be an added advantage
• Proficient in Microsoft Office (Word, Excel, Powerpoint)
• Good interpersonal, communication and organizational skills
• Exhibit strong critical thinking and problem solving skills
• Able to work independently, multitask effectively under pressure and highly adaptable to changes