Business Strategy & Operations Manager

IZIASG PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A local lifestyle platform startup in Singapore seeks a Business Strategy & Operations Manager to guide strategic initiatives and operational execution. The ideal candidate brings over 3 years of experience in internet operations or consulting, strong business analysis skills, and proficiency in data analysis tools. This role offers competitive salary and a collaborative culture where strategic input is valued.

Benefits

Competitive salary

Flat, collaborative culture

Performance-based incentives

Qualifications

• 3+ years in internet operations, consulting, VC research, or early-stage startups.
• Strong background in market research and business analysis.
• Hands-on experience in 0-to-1 operations, ideally in UGC platforms.

Responsibilities

• Conduct market research and competitor benchmarking.
• Build financial and operational models.
• Identify high-potential opportunities through research and surveys.

Skills

Market research

Business analysis

Data analysis

Strategic execution

Bilingual (English and Chinese)

Tools

Excel

SQL

Job description

Overview

Business Strategy & Operations Manager (Early-Stage Exploration)

We are an early-stage startup building a local lifestyle & UGC platform in Singapore. We are looking for an Operations Manager who can combine strategic business analysis with hands-on execution. You will play a critical role in shaping the direction of our business, validating feasibility, and driving initial traction across new verticals and core operations.

Responsibilities

Business Analysis

• • Conduct market research, competitor benchmarking, and user interviews to evaluate new verticals.
• • Build financial and operational models (TAM/SAM/SOM, unit economics, ROI) to assess feasibility and scalability.
• • Translate insights into go-to-market strategies for new verticals (e.g., delivery services, merchant partnerships, UGC campaigns).
• • Provide regular business reviews and recommendations on whether to expand, pivot, or sunset initiatives.

New Business Development

• • Identify high-potential opportunities through research, surveys, and pilot testing.
• • Design and launch MVPs for new services/features, and iterate based on early feedback and traction.
• • Establish partnerships with local merchants, community hubs, and chain brands to drive adoption.

Strategic & Operational Execution

• • Translate strategic priorities into actionable roadmaps with clear milestones.
• • Build and manage supply-demand operations during the cold start phase, including rider recruitment, merchant onboarding, and user acquisition.
• • Design and run growth experiments (referral programs, incentive campaigns, co-branded activities) to validate product-market fit.
• • Collaborate with product and tech teams, providing feedback from users and market insights to guide product iterations.
• • Track and analyze key metrics (orders, retention, engagement, fulfillment rate) to refine strategy and operations.

UGC Content Ecosystem

• • Develop strategies for creator recruitment, incentives, and retention to boost content supply and user engagement.
• • Collaborate with product and tech teams to optimize content distribution and recommendation mechanisms.
• • Run UGC campaigns (topics, referral programs, incentives) to drive participation and growth.

Requirements

• • 3+ years of experience in internet operations, consulting, VC research, or early-stage startups.
• • Strong background in market research and business analysis; able to synthesize insights into strategic direction.
• • Hands-on experience in 0-to-1 operations, ideally in UGC platforms or O2O/on-demand services.
• • Proficiency in data analysis tools (Excel, SQL, or equivalents).
• • Comfortable operating in a fast-paced, resource-constrained startup environment.
• • Bilingual in English and Chinese preferred.

We Offer

• • Opportunity to shape strategic decisions in a fast-growing startup.
• • Flat, collaborative culture with high ownership.
• • Competitive salary and performance-based incentives.

岗位职责

商业分析 Business Analysis

• • 进⾏市场调研、竞品分析和⽤⼾访谈，评估新业务⽅向的可⾏性。
• • 建⽴财务与运营模型（市场规模、单位经济学、ROI），判断业务可扩展性。
• • 将洞察转化为市场进⼊策略（如跑腿配送、商⼾合作、UGC 活动）。
• • 定期产出业务复盘，并向管理层提供“扩展/调整/放弃”的战略建议。

新业务探索 New Business Development

• • 通过调研、问卷和⼩规模试点识别⾼潜⼒机会。
• • 设计并快速上线 MVP，基于早期反馈迭代优化。
• • 与本地商⼾、社区、连锁品牌建⽴合作，推动业务落地与⽤⼾增⻓。

战略与运营执⾏ Strategic & Operational Execution

• • 将战略优先级转化为可执⾏路线图，设定清晰的⾥程碑。
• • 搭建并管理冷启动阶段的供需运营，包括骑⼿招募、商⼾⼊驻、⽤⼾获取。
• • 策划并执⾏增⻓实验（推荐裂变、激励补贴、品牌联名）验证产品市场契合度。
• • 与产品和技术团队紧密合作，基于⽤⼾反馈和市场洞察推动产品迭代。
• • 建⽴并监测核⼼指标（订单量、留存率、活跃度、履约率），识别瓶颈并持续优化。

UGC 内容⽣态 UGC Content Ecosystem

• • 负责内容创作者的招募、激励与留存，提升内容供给和⽤⼾参与度。
• • 与产品和技术团队协作，优化内容分发与推荐机制。
• • 策划并执⾏ UGC 活动（话题挑战、裂变拉新、激励活动），促进社区成⻓。

We Offer / 我们提供

• • 深度参与⾼速成⻓初创公司的战略制定与执⾏。
• • 扁平化团队⽂化，⾼度⾃主与跨部⻔协作机会。
• • 具有竞争⼒的薪酬与绩效激励。