Banquet Operations Executive — Growth, Wellness & MOstay

Mandarin Oriental Hotel Group Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel group located in Singapore is seeking a Banquet Operations Executive to manage event requirements and ensure high service standards. The role involves communication with event managers, coordination with organizers, and maintaining cleanliness in banquet areas. Candidates should possess excellent interpersonal skills, be service-oriented, and able to work in a fast-paced environment, including weekends. The group offers various learning and wellness benefits.

Benefits

Learning & Development programmes

Complimentary hotel stays

Health & wellness programmes

Retirement plans

Qualifications

• Ability to work in a fast-paced environment and deliver excellent service.
• Strong communication and interpersonal skills to engage with guests and team members.
• Willingness to perform shift work and weekends.

Responsibilities

• Communicate with Event management to understand guests’ requirements.
• Ensure function rooms are set according to Banquet Event orders.
• Coordinate with organizers for timely fulfillment of requests.
• Ensure cleanliness and MOHG standards are met in banquet areas.
• Administer post-event reports to identify improvements.

Skills

Shift work flexibility

Service-oriented mindset

Interpersonal skills

Fluency in English

Ability to multitask under pressure

Job description

A luxury hotel group located in Singapore is seeking a Banquet Operations Executive to manage event requirements and ensure high service standards. The role involves communication with event managers, coordination with organizers, and maintaining cleanliness in banquet areas. Candidates should possess excellent interpersonal skills, be service-oriented, and able to work in a fast-paced environment, including weekends. The group offers various learning and wellness benefits.