AVP - Senior Application Support Analyst (Java Banking)

TANGSPAC CONSULTING PTE LTD; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global financial services firm in Singapore is seeking an experienced Level 2 Application Support Analyst to provide production support for mission-critical banking applications. The ideal candidate will have a minimum of 8 years in application support with strong Java and SQL expertise. Responsibilities include investigating production issues and monitoring application performance. Interested candidates should email their resume.

Qualifications

• Minimum 8 years of experience in application support or software engineering.
• Proven track record in supporting banking applications.
• Prior experience as a Java developer with good knowledge in Spring and Hibernate.
• Good working knowledge of RDBMS.
• Familiarity with core banking systems or regulatory tools is desirable.
• Experience with ITIL processes.

Responsibilities

• Investigate and resolve complex production issues.
• Perform root cause analysis and implement permanent fixes.
• Collaborate with development teams for enhancements and bug fixes.
• Monitor application performance and conduct proactive tuning.
• Support incident response and release management.

Skills

Java

SQL

Troubleshooting

Communication

Tools

ServiceNow

JIRA

Confluence

Job description

Our client a largel global bank is seeking an experienced Level 2 Application Support analyst to provide production support for mission-critical banking applications. The role will support various corporate banking application running Java and SQL expertise. You will work closely with development, infrastructure, and business teams to ensure application stability, compliance, and performance

Roles

• Investigate and resolve complex production issues across banking applications, ensuring minimal disruption to business operations.
• Perform root cause analysis and implement permanent fixes, with clear documentation and audit traceability.
• Collaborate with development teams to deploy enhancements, bug fixes, and configuration changes in accordance with change management protocols.
• Monitor application performance and conduct proactive tuning using Java and SQL, ensuring compliance with MAS and internal SLAs.
• Support incident response, release management, and post-deployment validation, including coordination with business stakeholders and regulatory reporting teams.

Requirements

• Minimum 8 years of experience in application support or software engineering, with strong proficiency in Java and SQL.
• Proven track record in supporting banking applications in a regulated production environment.
• Prior experience working as java developer with good knowledge in spring, hibernate
• Good working knowledge with RDMBS
• Familiarity with core banking systems, payment platforms, or regulatory reporting tools is highly desirable.
• Experience with ITIL processes and tools such as ServiceNow, JIRA, and Confluence.
• Strong communication skills with the ability to engage business users, as well as development team
• STrong troubleshooting skills

Interested candidates please email your latest resume to [e-mail]