Associate Wellbeing Coordinator (Div of Med - KidSTART@KKH KIDS 0-3)

KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a skilled professional for service care coordination and case management. The role involves collaborating with healthcare staff, performing health screenings, and managing patient caseloads. Ideal candidates should have a diploma and relevant experience in healthcare, along with strong communication and organizational skills. This position offers an opportunity to make a significant impact on antenatal clients' health and wellbeing.

Qualifications

• Diploma with 2 – 4 years’ relevant experience in healthcare.
• Ability to communicate effectively, both orally and in writing.
• Possesses records maintenance and organizing skills.

Responsibilities

• Provide service care coordination and case management.
• Collaborate with colleagues to optimize health outcomes.
• Perform health and social screenings for antenatal clients.

Skills

Effective communication

Rapport building skills

Organizing and coordinating skills

Data entry skills

Supervisory skills

Education

Diploma with 2 – 4 years’ relevant experience

GCE N/O/A Level or NITEC in Healthcare

Job description

The AWBC is part of a care team that will provide identification of needs, anticipatory guidance, screenings and service coordination for clients assigned under their care.

Job Description:

• Service Care Coordination and Case Management.
• Employs effective communication and rapport building skills when interacting with antenatal patients, clients, families and staff.
• Collaborates with interdepartmental and external colleagues with the aim of providing holistic care and optimise health outcomes for antenatal clients recruited under the Home Visit Programme.
• Administrative and Systems Support. Support team with outreach and engagement efforts as required by programme.
• Assist in appointment scheduling and rescheduling and addresses client enquiries. (e.g. teaches the use of the Health Buddy for assessing their records and services (e.g. changing appointments).
• Navigates, troubleshoots and initiate discussions for IT issues that impacts service and operations, e.g. OAS/SAP/SCM/SSNet.
• Identifying needs and screening. Effectively manage patient caseloads at clinic touchpoints.
• Performs health and social screenings for antenatal clients. (E.g. nutritional screening, mental health screening, home readiness and safety etc.)
• Maintains documentation and complete reporting requirements according to organisation standards.
• Performs other job-related duties as assigned by Program Lead, Social Service Manager or Training Manager.

Requirements:

• Diploma with 2 – 4 years’ relevant experience, or GCE N/O/A Level, or NITEC in Healthcare/Equivalent with 6 – 10 years’ relevant experience
• Ability to communicate effectively, both orally and in writing
• Possesses records maintenance as well as organizing and coordinating skills
• Strong word processing, receptionist and data entry skills
• Has knowledge of supplies, equipment and/or services ordering and inventory control
• Ability to maintain calendars and schedule appointments
• Ability to understand and follow specific instructions and procedures
• Skilful in the use of operating basic office equipment
• Ability to deal amicably with all levels of staff and external customers
• Ability to maintain confidentiality of records and information
• Supervisory skills

Application is ongoing. We regret to inform that only shortlisted candidates will be notified.