ASSOCIATE RELATIONSHIP MANAGER

BDO UNIBANK, INC. (Singapore Branch); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A financial services institution in Singapore is seeking a professional to assist in investment advisory services. The role involves developing client relationships, providing tailored investment strategies, and conducting market analysis to drive revenue growth. Candidates should be familiar with the investment product selling process and possess a strong understanding of customer categorization. This position focuses on achieving objectives set under the Securities and Futures Act.

Responsibilities

• Develop and maintain client relationships to build market share.
• Provide investment advisory to Private Banking clients.
• Initiate product idea generation as a subject matter expert.
• Assist customers with investment account opening applications.
• Conduct customer categorization and sell investment products.
• Explain investment product features, risks, and fees.
• Perform suitability assessment for investment products.
• Conduct selling processes in compliance with policies.

Job description

BASIC FUNCTION

Assist the Head of Securities Marketing in BDO SGB Treasury in the day-to-day overall activities related to Investment Accounts for the Regulated Activities under the Securities and Futures Act (SFA) and the Financial Advisers Act (FAA) to achieve its overall objectives and targets.

DUTIES AND RESPONSIBILITIES

1. Develop and maintain client relationships to build market share and enhance client asset size over time. Achieve annual revenue targets and objectives.
2. Provide investment advisory to Private Banking clients. Formulate investment strategies aligned to clients’ objective and risk profile.
3. Initiate product idea generation as subject matter expert and keep breast of developments in the market.
4. Assist customers of the BDO SG Branch in the investment account opening application by providing necessary guidance, disclosures and explanations to them;
5. Assist in the categorization of customers (e.g. professional investors, customers with / without derivative knowledge, etc.) by obtaining the necessary documentary proofs and confirmations from the customers;
6. Conduct the investment product selling process upon receiving order instructions from customers;
7. Explain the investment product features, risks, fees and charges, and other sales-related information to the customer;
8. Perform suitability assessment to identify Unsuitable Products (which are disallowed for sale) or Mismatch Products (which require approval from management prior to execution of the order instruction);
9. Conduct other selling process as regulated by the policy and procedures and obtain the required acknowledgement and confirmations from customers during the investment product selling process to satisfy the disclosure requirements.
10. Keep updated on market trends, different investment products and services, and give input for new product development by being aware of clients’ investment needs.