Assistant Senior Manager / Senior Manager (Corporate Systems)

National University of Singapore; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading global university in Singapore is seeking an experienced IT Project Manager to oversee project delivery and application support within Campus Life systems. This role involves managing diverse IT projects related to hostel and facility management systems, ensuring alignment with user needs while adhering to IT governance standards. The ideal candidate should possess a degree in Information Technology and extensive experience in the IT sector, blending technical skills with project management expertise.

Benefits

Competitive remuneration

Flexible work arrangements

Dynamic work environment

Qualifications

• 11+ years in the IT industry with a focus on project management.
• Experience with Facility Booking and Visitor Management systems.
• Strong grasp of IT technologies, both on-premise and cloud.

Responsibilities

• Manage IT project delivery to meet targets and timelines.
• Conduct user requirements analysis and solution design.
• Provide ongoing application maintenance and support.
• Liaise with vendors and ensure contract compliance.

Skills

Project Management

IT Application Support

Facilities Management Systems

Stakeholder Management

Technical Problem Solving

Education

Degree in Information Technology or equivalent

Job description

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

Job Description

The candidate will be responsible for IT project delivery and application support for systems in the Campus Life / University Campus Infrastructure domain. This is an exciting area that positively enhances the student experience on campus. Examples of systems include Hostel, Dining, Tenancy Management, Facility Booking, Visitor Registration, Pathfinding and Door Control systems. The candidate will be assigned to Projects and Systems according to his/her aptitude and experience. Candidate will also need to work closely with the user community, external vendors, and other stakeholders to achieve the desired objectives. While the individual will grow in-depth business knowledge in the above-mentioned business domain, he/she may be assigned to deliver IT projects of other areas.

Duties and Responsibilities

Project Management

• Manage the delivery of projects to ensure that project targets are met. Activities include conducting user requirements analysis, participating in solution design, planning, testing, executing and deploying solutions for production use.
• Work closely with various business stakeholders to crystalize and formalize business and system requirements.
• Work closely with various IT stakeholders to adhere with IT policies, standards, best practises and governance.
• Manage procurement activities, prepare tender specifications for publishing, evaluate and recommend potential solutions and/or vendors.
• Liaise closely with vendors to ensure successful delivery of products and/or services in accordance to contract.

Maintenance and Support

• Accountable for the provision of on-going application maintenance and support to ensure SLAs are met.
• Oversee and/or provide maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems etc.
• Creates, updates and/or reviews systems artefacts and deliverables to ensure quality and NUS guidelines and policies are met.
• Performs systems and data analysis including analysing existing system/program logic difficulties and revising the logic and procedures as necessary.
• Handles audit queries and ensures audit and security compliance are met.
• Liaises closely with business users and build good rapport.
• Work closely with business users in annual IT project planning and enhancement prioritization.
• Liaises closely with vendors to ensure successful provision of support and maintenance in accordance to contract.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 11 years within IT industry, inclusive of 4+ years in a technical role and 7+ years in project management.
• Experience with Facility Booking, Visitor management, Hostel / Hotel Reservation, Door lockset and access control systems and will be an added advantage.
• Good grasp of IT technologies (on premise and Cloud solutions), methodologies, architectures, and best practices.

More Information

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department : Applications - Corporate Systems

Employee Referral Eligible: Yes