Assistant Outsource Manager

CORPORATE OUTSOURCE PTE. LTD.; Singapore; On-site; SGD 72,000 - 120,000; Full time

Job summary

A business process outsourcing firm in Singapore is seeking an experienced finance professional to lead a team of outsource assistants. Responsibilities include managing client portfolios, preparing financial statements, and ensuring compliance with Singapore accounting standards. Ideal candidates will have a degree in accountancy and at least 5 years of relevant experience in a similar environment.

Qualifications

• Minimum 5 years of experience in a professional services firm focused on Business Process Outsourcing.
• Strong knowledge of Singapore accounting, GST, and payroll requirements.
• Meticulous and accurate with a strong attention to detail.

Responsibilities

• Lead the team of outsource assistants and seniors.
• Manage client portfolios and ensure accurate reporting.
• Handle cash management, payroll, and GST filing.
• Prepare statutory reports and custom reporting packages.
• Produce client-specific custom reporting packages.
• Support audit processes for client work.
• Manage cash flow, payments, GST, and payroll tasks.
• Prepare payroll details including OT and allowances.
• Payroll disbursement and leave management.
• Assign jobs, review work, and manage workload to meet deadlines.
• Negotiate deadlines and fees with clients where needed.
• Report to director on client issues and anticipated risks.

Skills

Leadership

Book-keeping

Communication

Attention to detail

Client relationship management

Education

Degree in Accountancy or equivalent qualification

Tools

Accounting software proficiency

Job description

Duties and Responsibilities

• Lead team of Outsource Assistants and Seniors
• Provide guidance to team members
• Book-keeping and preparation of management accounts
• Preparation of Statutory report (Financial Statements and Notes to the accounts)
• Preparation of custom reporting packages based on client requirements
• Where clients are audited, provide support with respect to services provided to the client
• Cash management and payment processing
• GST preparation and filing
• Payroll processing
• Preparation of payroll details (including calculation of OT, allowances etc.)
• Payroll disbursement
• Leave management
• Preparation of IR8A and IR21
• Handle portfolio of clients, including assignment of jobs to team members
• Responsible for billings and debtor management for portfolio
• Review work by Assistants and Seniors
• Managing team workload to meet client deadlines
• Where possible or required, this would include negotiation with the client on deadlines and corresponding fee adjustments
• Propose resolution steps for issues that may arise with clients
• Report to director on the following
• Issues that arise with clients
• Anticipated issues that may arise (eg Deadline not able to be met)
• Time spent by team on jobs

Requirements

• A degree in accountancy and/or equivalent professional qualification
• At least 5 years of relevant experience from a professional services firm in a Business Process Outsourcing (Client Accounting) environment
• Proficient with accounting software
• Meticulous with good accuracy and attention to detail
• Good communication and interpersonal skills
• Good knowledge and understanding of Singapore requirements on accounting, GST and payroll