Assistant Director/Senior Manager, Service Development (Advance Care Planning and Palliative Care)

AGENCY FOR INTEGRATED CARE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare agency in Singapore seeks an experienced professional to support the Head of Department in enhancing Advance Care Planning and Palliative Care initiatives. Responsibilities include identifying service gaps, developing implementation strategies, and working with policymakers and stakeholders. The ideal candidate has over 12 years of experience in service planning, with strong leadership, communication, and analytical skills. This role demands a strategic mindset to operate effectively in a complex healthcare environment.

Qualifications

• At least 12 years of working experience in service planning and development.
• 4 years in a managerial capacity preferably in healthcare or social care.
• Excellent written and persuasive communication skills.

Responsibilities

• Support the Head of Department in ACP and Palliative Care sector.
• Drive the expansion and implementation of the ACP programme.
• Enhance systems infrastructure for achieving intended outcomes.

Skills

Service planning and development

Stakeholder management

Data analysis

Policy formulation

Strong written communication

Leadership

Job description

You will support the Head of Department in driving the team in the development and implementation of Advance Care Planning (ACP) and the Palliative Care sector by identifying service gaps and new opportunities, enhancing existing service models, and developing new service models to provide better care options for patients at the end of life. You will work with policy makers and other stakeholders, including but not limited to primary and community care service providers, hospitals, administrators and researchers to drive the:

• Expansion and implementation of the ACP programme
• Development and implementation of the National Strategy for Palliative Care including involvement in palliative care related pilot programmes, service models and funding policies that support, management of capability and capacity and enablers in the ecosystem
• Enhancement of the systems infrastructure and enablers to support the sector so as to enable it to achieve its intended outcomes.
• Undertake other tasks as necessary to contribute to Division's objectives in sector development, capability building and outreach (e.g. conducting literature research, data analysis, etc.)

Job Requirements

• At least 12 years of working experience in service planning and development, with at least 4 years in managerial capacity in a leadership role, preferably in the healthcare or social care industry
• Experience in policy formulation, planning, strategy development, sector development or project management in the public sector would be advantageous
• Excellent written and persuasive communication skills
• Strong engagement and stakeholder management skills
• Strong analytical capabilities, coupled with basic skills in data analysis and statistics
• Strong at conceptualising ideas, coupled with a practical sense of what works in a complex environment and implement projects.