Assistant Centre Manager (Enrichment Centre) | East Side - YZ11

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education centre in Singapore is looking for an Assistant Centre Manager to oversee customer service and administrative duties. The successful candidate will manage inquiries, oversee the student management system, prepare invoices, and support the operations manager. Applicants should have a diploma and relevant experience in customer service. This role operates on a flexible schedule including weekdays and weekends.

Qualifications

• At least a Diploma in any discipline.
• Relevant customer service-related job experience.
• Proficiency in MS Office, Zoom, Google Drive, and AI-generative apps.

Responsibilities

• Attend to walk-in customers and manage phone calls and emails.
• Handle registration of new students and requests from existing parents.
• Maintain the Centre's student management system and perform audits.
• Prepare invoices, handle payment collection, and maintain petty cash.
• Assist the operations manager with resource and team management.

Skills

Customer service

MS Office proficiency

Time management

Training and development

Education

Diploma in any discipline

Tools

Zoom

Google Drive

MS Office

AI-generative applications

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager manager with resource management and team management
• Perform ad-hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirement

• At least Diploma in any discipline (Full time)
• Relevant customer service-related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps

Interested applicants, WA your resume to [phone] or email your resume to [e-mail].

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279