Assistant Application Engineer | Training Provided | Kallang | 5 Days | Up To $4K - 4461

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for an Assistant Application Engineer to support customers with product inquiries, application testing, and training. The ideal candidate should have at least a diploma in engineering, strong analytical skills, and familiarity with communication protocols. The position involves both on-site customer visits and troubleshooting. Performance incentives are included, making this role a great opportunity for growth and development.

Qualifications

• Minimum Diploma Holder in an engineering discipline.
• Analytical skill to dissect information for insights.
• Familiar with communication protocol and HMI programming.

Responsibilities

• Handle inquiries about product capabilities and specifications.
• Analyze and troubleshoot customer issues via phone/email.
• Conduct product application testing and training for customers.
• Travel to customer sites for setup and support.

Skills

Analytical skills

Familiar with Logic control

Microsoft Excel skills

Communication protocol (Serial, Modbus TCP, Ethernet, EIP)

Familiar with HMI programming

Education

Minimum Diploma in Engineering (Computer/Electrical)

Job description

Position: Assistant Application Engineer
Salary: $2800 - $3200 + performance incentives (Up to $800 monthly)
Working Day: Mon - Fri
Working Hour: 8.15am - 5.30pm
Location: Kallang

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
• Familiar with HMI programming

Email: [e-mail]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279