Airport Ops Tech & Transformation Lead

Changi Airport Group (Singapore) Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading airport management company in Singapore seeks a candidate to enhance airport operations by managing tech solutions and collaborating with vendors. The role involves conducting user research, proposing system designs, and ensuring compliance with governance while handling 24/7 operational issues. Ideal candidates possess a degree in Information Systems and relevant IT certifications, and thrive in dynamic environments with strong communication and problem-solving skills.

Qualifications

• Degree in Information Systems, Systems Engineering, or related field.
• Preferably with certifications in ITSM, Agile, or AWS.
• Experience in managing 24/7 operations and cloud infrastructure.

Responsibilities

• Work with vendors and teams to translate business needs into technical requirements.
• Conduct user research and redesign existing operations.
• Implement change management strategies for new processes.

Skills

Communication skills

Project management

Analytical skills

Problem-solving skills

Education

Degree in Information Systems or related field

Tools

AWS

Scrum

IT Service Management

Job description

A leading airport management company in Singapore seeks a candidate to enhance airport operations by managing tech solutions and collaborating with vendors. The role involves conducting user research, proposing system designs, and ensuring compliance with governance while handling 24/7 operational issues. Ideal candidates possess a degree in Information Systems and relevant IT certifications, and thrive in dynamic environments with strong communication and problem-solving skills.