Airfreight Ops Executive

Geodis Logistics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore is seeking an Operation Officer/Executive - Airfreight (Export) to join its dynamic team. This role involves managing air import and export operations, ensuring compliance with customs procedures, and enhancing communication with stakeholders. The ideal candidate will have 1 to 5 years of experience in the airfreight industry, strong communication skills, and proficiency in logistics software. This is a full-time position based in the East Region of Singapore.

Qualifications

• 1 - 5 years experience in air import & export operations.
• Basic Airfreight Knowledge is an advantage.
• Proficiency in relevant logistics software.

Responsibilities

• Support freight services arrangement aligned with SOP.
• Ensure compliance with GW policy and customs procedures.
• Communicate client requirements promptly.

Skills

Air import & export operations experience

Strong communication skills

Problem-solving abilities

Proficiency in logistics software

Basic Airfreight Knowledge

Tools

Cargowise

Job description

About the role

We are seeking a highly motivated Operation Officer/Executive - Airfreight (Export) to join our dynamic team at Geodis Singapore Pte. Ltd. This full-time role is based in the East Region and will play a crucial part in our Import/Export & Customs operations.

WORKING HOURS

• 5.5 Days work week
• Working Hours: 1800PM - 0300AM (Mon - Fri), 1500PM - 1900PM (Saturdays)

WORK LOCATION

70 Alps Avenue

KEY ACTIVITIES / ACCOUNTABILITIES

• Provide support to arrange freight services for customers, aligned with customer’s freight management needs in line with (CS)SOP.
• Ensure GW policy, customs procedures are being complied.
• Ensure booking accepted by airline based on committed transit time with workable sell rate.
• Ensure client’s requirements are communicated with operations team promptly.
• Effectively communicate with overseas offices/agents/Carriers to meet customer expectation.
• Ensure timely update and communication on shipment status to customer.
• Proactively following up on the uplifting of shipments and service recovery in the event of offloading or delay.
• Provide excellent accessibility and resolutions to customers to maximize business revenue and opportunity.
• Ensure correct buy cost and sold rate are communicated with operations team.
• Identify and act on selling opportunities to new / existing customers to retain revenue.
• Billing on time for ex work shipment and customer invoicing.
• Identify potential process gap and areas for improvement.

What we’re looking for

• At least 1 - 5 years experiences in air import & export operations in the airfreight industry.
• Basic Airfreight Knowledge will be an added advantage
• Cargowise knowledge will be an added advantage
• Strong communication and interpersonal skills, with the ability to liaise effectively with various stakeholders
• Excellent problem-solving and decision-making abilities, with a proactive and solution-oriented mindset
• Proficiency in using relevant logistics software and IT systems
• Good command of English, both written and verbal