AI Product Manager

Sunnystep Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An innovative retail company in Singapore seeks an AI Product Specialist to lead AI feature delivery, focusing on user workflow design and data analytics. Candidates should have strong communication skills and high initiative, with a basic understanding of AI technologies. The role demands analytical ability and the capacity to drive clear product specifications to improve business outcomes. A commitment to quality and detail, alongside radical honesty and speed, is essential for cultural fit. Competitive compensation is offered, and interested candidates should apply or reach out to the hiring team.

Qualifications

• Can produce clear PRDs and specs.
• Takes initiative without being asked repeatedly.
• Doesn’t freeze when it’s unclear.
• Understands what LLMs can/can’t do.
• Can interpret data and form a crisp recommendation.

Responsibilities

• Convert business problems into clear product requirements.
• Conduct lightweight discovery with users.
• Track and improve key metrics.
• Design prompts and test systematically.
• Turn messy workflows into repeatable SOPs.

Skills

Strong structure and writing

High agency

Comfort with ambiguity

Basic AI literacy

Analytical ability

Tools

Notion/Lark

Sheets

SQL basics

Zapier/Make

Airtable

Retool

Python

API basics

Job description

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why You Should Join Sunnystep's Success

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

What You'll Own (Core Responsibilities)

• AI Feature Delivery (End-to-End) Convert business problems into clear product requirements (PRDs, user stories, workflows). Build MVPs fast using LLMs + simple workflows (prompting, RAG, automation, human-in-the-loop). Partner with engineers/design to ship, measure, iterate. Own rollout, adoption, training, and feedback loops.
• User & Workflow Design (Practical, Not Theoretical) Conduct lightweight discovery: shadow users, interview store teams/internal stakeholders. Map workflows (before/after): time saved, error reduction, throughput increase. Define UX for AI features (approval flows, confidence display, fallback behavior).
• Data + Product Analytics Track and improve key metrics: adoption, usage frequency, activation rate, task success rate. Set up dashboards or lightweight measurement systems (Sheets/Looker/Lark/SQL). Use evidence to decide what to build next—no guesswork.
• Prompting + Evaluation Discipline Design prompts and test systematically (A/B variants, edge cases). Build evaluation sets and define “good output” standards. Reduce hallucinations and failure modes using guardrails + structured outputs.
• Operator Mindset (Execution + Systems) Turn messy workflows into repeatable SOPs. Create playbooks so results scale beyond you. Handle stakeholder alignment and updates with clarity and speed.

Minimum Requirements (Must Have)

• Strong structure and writing: can produce clear PRDs and specs.
• High agency: takes initiative without being asked repeatedly.
• Comfort with ambiguity + speed: you don’t freeze when it’s unclear.
• Basic AI literacy: understands what LLMs can/can’t docan write prompts and test systematically knows simple concepts like RAG, embeddings, evaluation
• Analytical ability: can interpret data and form a crisp recommendation.

Preferred Requirements (Big Advantage)

• Built something tangible before (app, automation, dashboard, prototype).
• Experience with tools like: Notion/Lark, Sheets, SQL basics Zapier/Make, Airtable, Retool Python, API basics
• Prior exposure to retail, e-commerce, customer support, operations.

Culture Fit (Non-Negotiables)

• Extreme Ownership: results > excuses
• Speed: ship > talk
• Obsess over quality & detail: no sloppy edge cases
• Radical honesty: say what’s broken fast
• Ruthless prioritization: focus on impact, ignore noise

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [e-mail].