Aftersales Supervisor - Drive Service Excellence & Growth

Volt Auto Pte. Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading automotive company in Singapore is seeking an Assistant Aftersales Manager to support daily aftersales operations. You will ensure excellent customer satisfaction and compliance with OEM standards while achieving financial targets. The ideal candidate has 3-5 years of automotive aftersales experience, supervisory skills, and strong problem-solving abilities. The role offers a dynamic work environment with opportunities for growth and development.

Qualifications

• 3 to 5 years of automotive aftersales experience.
• Prior supervisory or assistant management experience.
• Strong understanding of OEM dealership operations.

Responsibilities

• Assist in managing daily workshop operations.
• Handle escalated customer complaints.
• Support supervision of service advisors and technicians.
• Monitor labor efficiency and productivity.
• Oversee proper warranty claim submissions.

Skills

Automotive aftersales experience

Supervisory or management experience

Customer handling skills

Problem-solving skills

Leadership skills

Communication skills

Organizational skills

Job description

A leading automotive company in Singapore is seeking an Assistant Aftersales Manager to support daily aftersales operations. You will ensure excellent customer satisfaction and compliance with OEM standards while achieving financial targets. The ideal candidate has 3-5 years of automotive aftersales experience, supervisory skills, and strong problem-solving abilities. The role offers a dynamic work environment with opportunities for growth and development.