Aftermarket Sales Engineer (Flexi Hour/ACMV/Project Management) LT82

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency in Singapore is looking for a sales professional to identify and close service contracts, manage customer relationships, and collaborate across teams. The role involves market analysis, sales reporting, and process improvement to enhance customer satisfaction. Strong skills in sales strategy, relationship management, and CRM tools like Salesforce and HubSpot are essential. Interested candidates should apply by sending their resume in MS WORD format.

Qualifications

• Proven track record in sales development and customer management.
• Ability to develop tailored proposals and maintain strong client relationships.
• Experience in market analysis and utilizing CRM tools.

Responsibilities

• Identify and close service contract opportunities.
• Maintain and renew contracts with existing customers.
• Work with teams to design service offerings and prepare quotations.
• Monitor competitor offerings and analyze market opportunities.
• Manage sales pipeline and report performance metrics.
• Collaborate to streamline customer experiences and improve processes.

Skills

Sales strategy development

Customer relationship management

CRM tools proficiency

Tools

Salesforce

HubSpot

Job description

Key Responsibilities

1. Sales Development

   • Identify, develop, and close opportunities for service contracts (preventive maintenance, extended warranty, remote monitoring, etc.).

   • Promote upgrade packages, system retrofits, and spare parts sales to maximize asset performance.

   • Develop tailored proposals that align with customer operational and financial goals.

2. Customer Relationship Management

   • Maintain strong relationships with existing customers to ensure contract renewals and satisfaction.

   • Conduct regular account reviews and site visits to assess service needs and upsell opportunities.

   • Serve as the customer’s key contact for all post-sales service solutions.

3. Technical & Commercial Coordination

   • Work closely with service delivery, engineering, and technical teams to design feasible service offerings.

   • Prepare accurate quotations, tender responses, and service-level agreements (SLAs).

   • Balance cost competitiveness with profit margin targets.

4. Market & Installed Base Analysis

   • Track installed equipment and analyze lifecycle stages to time service offerings.

   • Monitor competitors’ service offers and position your company’s unique value proposition.

   • Identify white-space opportunities within existing accounts.

5. Sales Reporting & Forecasting

   • Manage pipeline using CRM tools (e.g., Salesforce, HubSpot).

   • Report on monthly service sales performance, renewal rates, and customer retention.

   • Provide market feedback for strategic planning and new service development.

6. Collaboration & Process Improvement

   • Collaborate with regional sales, technical service, and finance teams to streamline end-to-end customer experience.

   • Participate in service portfolio development based on customer feedback and market trends.

   • Support marketing initiatives such as service awareness campaigns and customer workshops.

How to Apply

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981