The purpose of the role is to support the change management lead in the execution of change management activities. This includes identifying and materializing communications & training resources, supporting highly specialized Change Management approaches by function (global & multi-site) and/or entity.
Responsibilities
- Facilitate Change Management: Create and manage change plans, communication plans, stakeholder maps, and adoption roadmaps
- Support HR workstreams: This includes workforce planning, organization design, local compliance and post-project activities
- Stakeholder Engagement & Communication:
- Engage business leaders, process owners, and end-users to ensure alignment and buy-in.
- Facilitate stakeholder workshops, user forums, and communication sessions.
- Prepare communication assets such as newsletters, FAQs, briefing decks, and project updates.
- Act as the primary point of contact for stakeholder alignment within the change management function.
- Training & Enablement:
- Lead training needs analysis and design role-based training plans.
- Coordinate development of training materials—user guides, SOPs, e-learning content, job aids.
- Facilitate or support delivery of training sessions, demos, and hands-on workshops.
Qualifications
- Proven hands‑on experience with change management in technology‑led transformation projects.
- Strong expertise in change impact assessment, communication planning, training design, and adoption management.
- Experience collaborating with cross‑functional teams, SMEs, and business leaders.
- Excellent stakeholder engagement, facilitation, and interpersonal communication skills.
Recurring Workstream Meeting and Project Administration Meetings
- Participate weekly Change Management Project workstream meeting and contribute to agenda planning.
- Prepare and deliver Change Management Project workstream report‑outs on internal Project Team meetings.
Change Management Orientation
- Identify attendees and coordinate scheduling.
Change Impact Assessment
- Partner with Workday to complete stakeholder identification and change impact activities and develop summary of impacts by persona.
- Partner with Workday consultant to attend all relevant meetings to document change impacts by stakeholder group.
- Partner with Workday on Change Management Strategy activities.
- Provide required inputs and discovery information for strategy.
- Manage internal review process.
- Partner with Workday to apply internal feedback and finalize strategy.
- Present finalized strategy to key stakeholders.
Training Strategy and Needs Analysis
- Partner with Workday on Training Strategy and Training Needs Analysis.
- Create Training Plan and Curriculum.
- Coordinate internal Training Plan review processes with SMEs and key stakeholders.
Training Development
- Partner with Workday on Training Development activities.
- Coordinate internal Training Plan review processes with SMEs and key stakeholders.
- Develop any additional training materials beyond the scope outlined in this SOW including but not limited to e‑learning and videos.
- Manage the storage and distribution of all training materials.
Train-the-Trainer
- Identify internal trainers to participate in train‑the‑trainer sessions and manage all logistics (e.g., dial‑in information, room booking).
- Designate one or more functional leads to provide knowledge transfer to internal trainers.
- Support the delivery of the train‑the‑trainer session.
Training Delivery
- Responsible for all planning, preparation, delivery, and assessment of end‑user training.
Adoption Approach
- Execute adoption approach.
Job Info
- Job Identification 3727
- Job Category Human Resources
- Posting Date 01/16/2026, 03:06 PM