Admin Executive Supervisor

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading data verification company in Singapore is seeking a Team Leader to oversee data verification processes. You will lead a team to ensure quality results, handle complaints, and conduct training. Candidates should possess a minimum diploma, relevant leadership experience, and be proficient in Microsoft Excel. The role involves managing tight project timelines in a dynamic environment. This position offers competitive salary and opportunities for team development.

Qualifications

• Minimum Diploma or equivalent.
• Proven record in leadership role with relevant experience.
• Experience with KPIs and handling projects.

Responsibilities

• Lead a team to achieve desired verification results.
• Handle complaints referred by the Verification Officer.
• Verify data and ensure quality standards.

Skills

Leadership

Customer service

Organizational skills

Data accuracy

Microsoft Excel proficiency

Education

Minimum Diploma or equivalent

Job description

Work Arrangement:

Salary: $3,300

Working Duration: 31 August 2026

Working days and hours: Monday to Friday, 08:30am to 6:00pm

Work Location: Novena

Responsibilities

• Lead a team to achieve results in getting the desired number of verifying data from the respondents
• Handle any complaints referred by the Verification Officer
• Verify data and amend query checks to ensure quality of data
• Handle 'refusal' cases
• Send email to respondents with incomplete data entry and updates on the daily statistics on the number of completed cases and present the findings
• Conduct training for teammates to ensure effective execution
• Setting daily targets and goals to meet the desired deadline Communicate effectively with teammates and ensure everyone has a common goal to achieve team results
• Outbound call to respondent for verification of data

Requirements

• Minimum Diploma or equivalent.
• Must have relevant experience with proven record in leadership role
• Experience with Key Performance Indicators (KPIs)
• Experience in handling projects and meet timeline
• Must be detailed and ensure data accuracy
• Outstanding organizational and leadership skills
• Excellent customer service skills
• Experience with coaching or training
• Comfortable to work in a dynamic and fast-paced environment with tight project timelines
• Able to handle unexpected situations and provide appropriate solutions to stakeholders
• Proficient in Microsoft Office especially MS Excel (Knowledge on Pivot table & vLookup will be added advantage)